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First time to book on this famous hotel chain in japan. My expectations are so high. Prices range from middle to high. Our room was quite bigger than all the previous hotels we booked in japan. Very clean surroundings from main lobby to rooms. Staff are friendly with some english speaking. Location ...

Very nice and clean property, comfortable beds and helpful staff

I liked the location, close to downtown amenities and the seafood market.

Great Hotel. Near to everything in Sapporo. Free one time breakfast as VIP access benefit

The room was huge and spacious, enough for us to put and open two big luggages. However, the Wifi was non-existent, and we had to use our own portable Wifi throughout.

Extremely convenient location that is connected to the underground of Sapporo and nearby both downtown Sapporo and the train/subway stations. The staff was very helpful and understanding, and spoke excellent English. They were able to adjust our reservation according to our needs. The room itself ...

Very spacious room, especially by Japanese standards. The decor inside was a little dated and the bathroom wasn’t great but serves its purpose. The staff were excellent.

The rooms are small but the price is low. Free coffee downstairs and hot onsen onsite.

As all of previous comments from other travellers, the room does not have enough lights. Its very dark. There is only one bedside lamp, and one light on the side of the wall.The room itself is very old, a lot of furniture have stain. The water tap is half broken, also the toilet flushing handle is ...

The location of the property is approx 5 minutes from JR sapporo station

Really nice hotel with a great view. Pretty good choice.

Spa is good, but bed and pillow too soft. Not enough electricity socket.