"Everything from check in to check out was perfect at the Fairmont. We did splash and pay for a Gold room which gave us access to their gold lounge on level 25. Upon check in in the lobby, I was whisked away by a staff member to the gold lounge where I was greeted by another lovely staff member. There we were able to sit on a couch and have a few refreshments while we were checked in. Although the room wasn’t ready we were able to stay in the lounge and utilise the snacks and refreshments until it was ready which was a great help. The room was lovely and the view impeccable. Our room was on level 23 looking out towards MBS and the Disney Adventure Cruise ship. We had an evening flight the day of checkout and again the staff were so accommodating in regards to a later check out 1pm and again, the use of the gold lounge facility, spa, pool, showers until our airport transfer arrived at 3pm. We were able to leave our luggage in our room at checkout and they had staff collect them and send to the lobby ready for our departure. I’ve stayed at plenty of hotels before this one, but I’ve never been treated so well until staying at the Fairmont. The next time we’re in Singapore I won’t hesitate booking here again.
Thank you."