Find hotels in Del Obispo, Dana Point

"Staff were extremely nice. Hotel was one of the worst stays I’ve ever experienced. Traveling with my young grandkids, having to change rooms twice due hot water not working in the first , TVs not working, phone did not work. Toilet seat was dirty . Bed skirts and curtain full of dust. Then had to move to new room with no carts around at all. Moved to the second room hot water still did not work, maintenance came and informed us we have to run the sink water and shower at the same time to get hot water. We did this all 4 days of our stay . Toilet end up stopping up. Tub was so stained we put towels in the bottom of the tub to shower . As soon as we get in the room there is a spider on one of the beds . Only one elevator worked entire stay. Anytime we asked for towels we never got them until the next day . Heel extremely outdated and has old smell or odor . I am absolutely traumatized!! Any Embassy suite I have ever stayed it was beyond nice "

"This hotel is very clean and the staff are helpful and hospitable. I enjoy the fact that there is the option for early check in or late check out with a fee- super practical for travelers like myself!"

"Don’t like "

"It was clean, but it was kind of old looking. "

"Don’t get me wrong room was clean more of a older hotel for sure the line was long for check in only 2 people working parking is horrible so I recommend valet for 45$ a night and they also don’t have a elevator so expect a 1hr of waiting for your luggage if you have a lot. As we struggled to find our room the key didn’t work so I had to go back and wait in line to get new keys?! Definitely won’t be staying here again. "

"Yes"

"Yes"

"The hotel is old and the staff has not customer service skills. Staff never look at"

"It was a room… "