水晶湖海灘 (MSP) 附近飯店 | 熱門住宿限時優惠 NT$2,661 起

「The AC wasn't working throughout the hotel. We kept our room as cool as possible but the halls were warm. The rooms are outdated and cleaning alone isn't going to make it feel nice anymore. The water was trickling out of the tub faucet all day and night. Somebody had a large dog in their room and it was barking much of the first night we were there.」

「Our room had a parking lot light shing directly into our room. There were no black out curtains.」

「Half the hotel is under renovation and the other half is in terrible shape. Pool is under renovation as well. Most of the employees were nice except for the overnight staff (Lyle). He was swearing and video tapping employees and minors without permission. Never met a more rude employee in my life. Hotel needs a lot of work and not kept up well. Do yourself a favor and stay at the Fairfield Inn next door.」

「Nice place and service」

「Clean Sleek Room is big, bathroom is bright & clean . Only A/C system is a little bit noisy 」

「The elevator was out of action throughout my stay - not really a problem for me but I was told it was due for imminent repair but I didn't see any work going on. Room was clean and comfortable but looking tired. Public areas were looking tired too. Staff all friendly and helpful and the free coffee and well stocked mini-store were very much appreciated」

「The hotel was clean and very close to the mall of America. I would stay there again.」

「Customer service still have to improve.」

「Everything is good except for not notifying us there is a 24 hours open Gym next to our room. And the noise comes from the Gym is sooo loud since 6am. I called the front desk, and the lady obviously know that the noise will affect the rooms close to the gym. And she was quite nice to promise to send someone to stop it. But never stops actually. And the next day, I went to the front desk, expressing my disappointment about this. She talked about the rights to use the GYM while I talked about...

「1. 給錯房間，訂單人大床給雙床房 2. 給的第一間房已有人入住 3. 給的第二間房馬桶堵塞 4. 淋浴水很小 5. 床是凹陷的」

「Every thing is good 」

「I really enjoyed having a balcony to start my day on and the area was very quiet and close to many shops and businesses. I was staying there to attend a music festival so I didn't take advantage of many amenities but I sure would stay there again and do so.」

「No」