「The staff were rude and we felt like we were intruding on their time. The receptionist did not look at us at all when we checked in at 4.30. and one room was not ready. My daughter's room (206) smelt of wet dog and dog pee. When they asked to move to a different room, reception was rude and put the phone down. There were no mugs, coffee or utensils in the new room and it had not been cleaned properly. We asked for mugs the next morning and still received none. We came back the next afternoon at...
「The staff were rude and we felt like we were intruding on their time. The receptionist did not look at us at all when we checked in at 4.30. and one room was not ready. My daughter's room (206) smelt of wet dog and dog pee. When they asked to move to a different room, reception was rude and put the phone down. There were no mugs, coffee or utensils in the new room and it had not been cleaned properly. We asked for mugs the next morning and still received none. We came back the next afternoon at...
Sally