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"Hotel Review: Hampton Inn – A Seamless Stay with Exceptional Service I recently stayed at the Hampton Inn and was thoroughly impressed by the level of service and hospitality from start to finish. From the moment I walked in, the front desk staff made me feel genuinely welcome. Check-in was quick, and they even offered complimentary bottled water and local dining recommendations, which was a thoughtful touch. The room was spotless, well-stocked, and comfortable — exactly what you’d hope for after a long day of travel. The housekeeping team clearly takes pride in their work. I also appreciated the small details, like plenty of charging ports, crisp bedding, and a quiet HVAC system. What truly stood out, though, was the service. Every staff member I interacted with was friendly, helpful, and professional. Whether it was a late-night request for extra towels or early morning coffee in the lobby, they handled everything with a smile and prompt attention. Breakfast was fresh and well-organized, with a good mix of hot and cold options. The dining area was clean and constantly replenished, even during peak hours — another example of the staff going above and beyond. Overall, this Hampton Inn exceeded expectations. It’s a great value with top-tier customer service that rivals more expensive hotels. I wouldn’t hesitate to stay here again or recommend it to anyone traveling through the area."

"Great location! Large comfortable room. "

"Small comfortable room, accommodating staff, very close to Williams College."

"I was very satisfied with this hotel. Clean and comfortable. Staff was very nice & the complimentary breakfast was great."

"Staff were friendly and efficient and went out of their way to help me in a difficult situation at a local restaurant!! Very compassionate and supportive through my ordeal!! I will definitely stay again when in Brattleboro!"

"Always a pleasure to stay at the Colonial"

"Quiet and nice stay. Wish the area had better bus service ."