Find hotels in Colonial Charters, Longs

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" It was chilly outside for the beach and outdoor pools so the indoor pools def came in handy. "

"There was construction right next door but the balcony and pool were beautiful. "

"Clean room, friendly staff"

"No way is this an 8 star hotel. Maybe 6. They don't make the beds or change the towels. One bed had a comforter and one didnt. "

"Ok I will be completely honest, do not I repeat do not look at the picture's. Take the pictures and add about 15 years worth of age on top of it. First and foremost the setup of the resort is very confusing. There is two separate buildings far apart from each other and there is no telling what building you are in until you check in. And in the second building there is no staff to help you so if you need help you have to go way down the road to get it. Secondly what’s presented in the pictures is just not the case anymore. The building is old and worn down and needs maintenance badly. As far as the rooms, we had the two bedroom suite in the second building. parking was good and ample. The room was clean and had everything you need. The beds were horrible and need to be replaced the glass doors did not lock so if you have little kids I had to constantly make sure mine weren’t on the balcony by themselves because the doors wouldn’t lock. The location was good but it took them a while to find my Expedia reservation and at first was trying to get me to repay it and cancel on Expedia. All in all I would give it a 3.5 out of 5 my family enjoyed themselves sleep was rough but hey what can I expect for spring break. If money is tight this will be ample but if it’s not I would look at better alternatives. "

"Beautiful view from the room, nice hotel for the price. Could use some upgrades but overall great experience. Staff was amazing. "

"I’ve never left a bad review, but this is easily the worst service I’ve experienced. The rooms and amenities were not at all as advertised. The room was filthy. We arrived with dirty sheets and could not get housekeeping to change them. The wires to the television were hanging out and rusted. The balcony door would not latch and lock which was a huge safety concern because we were traveling with children. I saw multiple great reviews when I booked, but I’m honestly not sure how. I did attempt to address all of my concerns with hotel staff and management. The sent maintenance to fix the lock, said it was fixed, and it still was not. Housekeeping came by and said the would not change sheets until we had been there 4 days and left. I spoke with management again. They would not offer a refund and said they were booked with no other rooms available. The only plus side was the location being directly on the beach and boardwalk, however, for safety concerns, lack of service, and unclean rooms I would NOT recommend staying here. "

"Nice view, clean room….breakfast was horrible. Had the same food on the buffet from Tues-Saturday eggs, breakfast potatoes, and sausage. Housekeeping didn’t not come daily. Had to ask for toilet paper multiple times No microwave in room."