「Easy check in process, the shuttle From the villas to pools and beach were great. Our villa was clean and well fitted so we could cook in a couple mornings and dinners, multiple pools, lounge chairs go quick even on weekdays, secure yours early. Love the delivery food service to the pools from the Cafe as well. The pizza was great and I'm from the pizza capital! We definitely didn't struggle to be entertained」
「Villa rooms were very dated and not very clean. Resort double booked me and was not helpful at all in resolving the problem. Two different guests who checked in before us also had problems with their reservations. We were locked out of our rooms after one trip to the car with our luggage even though it was two hours before check out time. We had to find a housekeeper to open the door to retrieve the rest of our luggage. We were told the staff must have entered the lock out time incorrectly.」
「We had a wonderful stay ! It began with check in- we were able to be let into our room early as we had arrived early and were hoping to be able to get changed to go down and use the pool with our two year old. Eric at front reception also had heard it was my daughters 2nd birthday celebration and he sent up a little treat to the room for her. We also ate breakfast on site and had Nicholas as a server - he was fantastic, very very sweet! We had a wonderful experience and stay!」
「The room itself was clean, but unfortunately, we had a very unpleasant experience with a bad smell coming from behind and underneath the refrigerator.
I called the front desk, and I have to say that they were very responsive. They sent a lady to clean the area, and she did a very thorough deep cleaning. Unfortunately, the smell continued, and even the drinks we kept inside the refrigerator started to smell bad.
The next day, I contacted the front desk again. Maintenance came and sprayed...
