「The view was amazing, the room was clean and had plenty supplies however the doors are in need of painting and the hallway was never vacuumed the entire time I was there. I didn't see many workers but the few housekeeping attendants were very nice. The entrance to our room had a terrible odor. The previous guest had left a bucket of fish, a knife and an empty bucket outside of our room. Someone called about it and no one ever came to remove it. The next day my husband picked it up and gave it to...
「Well the property was very good the pool and the fact that is close to the beach help but the place need to be cleaned and redone it looks old and dirty most of the vending machines were broken or malfunctioning they kept 12 dollars from my son overall I give one start」
「We enjoyed our stay. The place is older, but still nice with lots of amenities. The breakfast buffet was very expensive for what you get and could have been better. Still overall, is a nice place to stay with very nice and accommodating staff.」
「Villa rooms were very dated and not very clean. Resort double booked me and was not helpful at all in resolving the problem. Two different guests who checked in before us also had problems with their reservations. We were locked out of our rooms after one trip to the car with our luggage even though it was two hours before check out time. We had to find a housekeeper to open the door to retrieve the rest of our luggage. We were told the staff must have entered the lock out time incorrectly.」
「The staff that I spoke to treated me like an inconvenience. Then had a night man come to my room at around 3:30-4 am and beat the door like the FBI. I jumped out of bed from my sleep and opened the door to a very smug young man who I formed me of a noise complaint about the TV or radio, my wife and I had been dead asleep since about 11 so there was literally nothing on, night even a light. I told him nothing had been on, and he replied "well somebody called and complained" i reiterated that we...
「Staff members were helping as needed. The property needs to be repaired/ maintained. The room had broken bed, uncomfortable mattress and worn out couch and chairs. Closet and bathroom were not cleaned (found hairs……). Great kitchen and nice space at all. The staff members helped us in fixing the bed and the mattress. The other odd thing is that I booked via Expedia a one bedroom with two beds ( one for us, and separate bed to our child), but they gave us a room with a single bed inside ( not a...
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精挑細選搜尋全球約 100 萬間旅宿
