「Villa rooms were very dated and not very clean. Resort double booked me and was not helpful at all in resolving the problem. Two different guests who checked in before us also had problems with their reservations. We were locked out of our rooms after one trip to the car with our luggage even though it was two hours before check out time. We had to find a housekeeper to open the door to retrieve the rest of our luggage. We were told the staff must have entered the lock out time incorrectly.」
「We had a wonderful stay ! It began with check in- we were able to be let into our room early as we had arrived early and were hoping to be able to get changed to go down and use the pool with our two year old. Eric at front reception also had heard it was my daughters 2nd birthday celebration and he sent up a little treat to the room for her. We also ate breakfast on site and had Nicholas as a server - he was fantastic, very very sweet! We had a wonderful experience and stay!」
「Room cleaning is only if you stay 5 days or more. No towels are brought again. It wasn’t super clean. Felt muggy especially for the price. I wouldn’t stay here again. Unless is the last option. I like the kids water park and water from restaurant.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
