十大人氣凱斯諾維亞飯店推薦 | 凱斯諾維亞住宿訂房限時優惠 最低 NT$2,376 起

「The staff was EXTREMELY nice, we arrived very early due to an event we were coming in for. I explained that I knew I was very early but do you happen to have any rooms available. She was able to not only get us a room but she was so sweet about it. We will definitely be staying again!」

「I like that my stay was near everything. Very convenient.」

「Hwy」

「Hotel was clean, the only problem was the elevator..」

「Would stay here again.」

「The towels were stained and torn.」

「The staff was very welcoming upon arrival and the room was very clean. Parking was easy with many space available. Breakfast left a bit to be desired. No fruit was available, but then I only tried it one day, the other days I went out. All in all it was a very nice stay, but the breakfast needs some upgrades if possible.」

「Breakfast and bed were good. Building in old. Restoration is poor. New furniture and sinks but poor painting and trim work. Corners were dirty and baseboards were poorly cared for.」

「The property was clean and decent.」

「Had a great stay, exactly what we needed. Room was clean & had everything we needed.」

「Great place to stay when in town for a performance at DeVos Performance Hall. Very friendly staff. Nice breakfast. Clean and quiet rooms.」

「OK」

「It was a pretty run down place, had a couple people that were doing drugs in the parking lot sitting in their vehicle with the doors wide open, and other travelers that had children witnessing it. Guess it comes down to you get what you pay for.」

「Upon arriving we were assigned a room on the second floor. The stair going up was filthy! Then they changed us to the main level upon seeing I was disabled after we climbed the stairs. So the air conditioner was broke. We both had medical devices that required electricity. None of the receptacles on the bed side worked. We had to sleep with our heads at the foot of the beds in order to reach receptacles on the oither side and we had to pull the table over to us to put our machines...

「We arrived to check in at 4pm per the booking and there were about 15 people in the lobby waiting to check in as well. It was quite humid in the lobby with a gross damp odor. There were no rooms ready. There was no one at the front desk to even speak to when we walked in. One couple had been waiting for an hour. We waited 45 more minutes then requested a refund to which we were provided an email to “apply” for one as the manager wasn’t even present in the building or able to speak to us. Worst...