Find Luxury Hotels in Carlyle, IL

"BAD: The carpeting in this hotel is disgusting. The third floor reeks; walking on the carpet without shoes is a definite no-no. I would not let children walk, crawl, or sit on this carpet! The pillows are those miniature pillows, 10 X 10, even with two, it's difficult to sleep. If I had a partner, we would kill each other over the two pillows. Towels were thin and tiny. The remote control was nonexistent, and a replacement did not work. The only Ice machine was on the first floor, which meant a trip up to the room, get the bucket, come back down, and go back up. If I had my grandkids with me and had to drag them up and down, I would have been annoyed. GOOD: Staff was friendly and tried to be helpful. The beds were comfy (despite the pillows), and I slept OK. The breakfast was adequate, the coffee was good, and they offered flavored cream, which was a plus. "

"This was a very nice hotel. It was really clean, the staff was very nice and the breakfast was pretty good! "

"Thumbs up for the waffle iron"

"Left over food in the refrigerator. Property was run down. Pool looked gross. Tv did not work. Most employees could have cared less about customer service."

"Wasn’t able to check in. There was not an employee at hotel to check me in. I had to go to a different hotel. Most unprofessional thing i have ever experienced with a hotel! I will never stay at another Super 8 "

"Costumer attention was fine but the conditions of the hotel are poor and dirty. The lights didn’t work and the bathroom wasn’t as clean. The comforter and sheets were wore down."

"Arrived late and they were very accommodating and the room was clean and comfortable."

"The dead bolt didn’t work and we didn’t dare touch anything. Luckily we just needed to sleep so was a quick stay. If it were painted and had new hallway it would make a world of difference. Property is across from a pool and ice rink for local college teams, they should invest some money and capitalize on that."

"Location was ideal for the convention center. Check-in was really quick since it could be done ahead of time online. "