"I checked into the room at 6pm and immediately noticed several large termites dead in the bathtub and a couple around the toilet, I turned on the water and washed them down. A couple hours later upon entering the bathroom there were several more of them in the tub yet again. I proceeded to order pizza and watch a movie. While sitting on the bed I noticed a small brown bug approximately the size of a pencil eraser crawling on top of the comforter and attempted to grab it but it dropped to the floor and blended into the wood coloring of the floor. Several minutes later a small insect was crawling on my arm and I grabbed it and it smeared between my fingers leaving a blood streak on my index finger. I then started pulling back covers and noted there to be definite signs of bed bugs within the covering and found another pencil sized bug actively crawling yet again across the top bedspread. I immediately packed my bags and headed down to the front desk. I allowed the office personnel to escort me back to the room to show him. Upon my exiting the hotel there were approx 12 other guests leaving at the same time due to the same issues. I was assured a refund from my visit on May 28th and have yet to see it. Hotels.com has reached out the property 3 times now without success of a return phone call or email is what I'm being told by Hotels.com."
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