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Secrets Cap Cana Resort & Spa - Adults Only - All Inclusive
10/10 Excellent
"The facilities are beautiful, but what truly distinguished the experience was the service, an absolute 10 out of 10. There is something about Dominican culture that lends itself naturally to hospitality. The staff never seemed to see obstacles; they saw solutions. A perfect example came on our last night. We were trying to decide between the French and Italian restaurants and asked the hostess which she preferred. Rather than choosing one, she simply said, “We’ll bring you both menus. Pick and choose whatever you’d like from either, or both.” That attitude characterized our entire stay. Whatever we asked for, they found a way to exceed our expectations. The pool service was outstanding, as was the food. The spa was excellent, and our room had a wonderful view and all the amenities we could have wanted. We were also assigned an individual named Carlos Barreto, who became our go-to person throughout the stay. He arranged restaurant and spa reservations and handled anything else we needed. When I misplaced my Apple Watch, Carlos even tracked it down through Lost & Found and got it back to me. That level of personal attention makes a difference. The one disappointment was the beach. Unfortunately, there is considerable sargassum. The resort diligently cleans the sand every morning, but much of the seaweed remains on the ocean floor,"
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive
10/10 Excellent
"Excelente estadía, muy buenas instalaciones y personal extraordinario en las atenciones.."
Eden Roc Cap Cana
10/10 Excellent
"It’s once in a lifetime experience. Top tier luxuriance experience. Perfect for couples. Almost no crowd. Most professional and kind staff. Would definitely recommend."