"We just returned from our first family trip to Tenby, and this stay made it truly memorable.
A massive shoutout to Steve, who looked after us throughout our 4-night stay. He checked us in efficiently, gave great local recommendations, and served us at dinner with friendly conversation. We didn’t even have a reservation, but they did their best to accommodate us anyways and we didn’t have to wait. Even though the accommodation is above a busy pub, Steve was incredibly attentive and ensured we never waited. He is professional, kind, and made our holiday that much better.
The room was brand new and spotless. It is above the pub we were on the top floor which was quiet. The bed was comfortable with excellent bedding, and the modern bathroom was one of the best I’ve ever seen. We stayed during a rare heatwave, but the excellent fan in the room provided kept us cool. Also the pub downstairs is AC. Housekeeping was also reliable and friendly and always smiling :)
The layout is highly convenient. There is a separate front entrance for the rooms if you want to bypass the pub, and a back exit that makes the public car park on the road behind just a 5-minute walk away.
The food was great (highly recommend the Sunday roast!). The bar staff also showed amazing kindness—when my dad accidentally knocked another patron's beer over, the bartender replaced it immediately and refused payment.
Overall, an excellent stay with top-tier service. We had a great time and will definitely be back!"
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