Resorts in British Columbia

"Beds were on the small side, but comfortable. Staff were great and accommodating."

"Friendly and professional staff. Room was clean. We didn't let the cleaning staff make up our room until we left (we stayed 4 nights), but they were always smiling in the hallways. Food from the cafe was good and reasonably priced. Food from Fathom was tasty (we ordered takeout). Only complaint was the indoor swimming pool. It was freezing for our young kids. We asked if there was any way to warm it up a degree or two but the staff at the pool said there was nothing they could do. It was colder than lukewarm. Hot tub and sauna were enjoyed."

"Check in was very quick, room was excellent as usual."

"Great bar "

"Easy check in. Pet friendly. Great location"

"Great spacious room, excellent service. Loved the pool."

" We had breakfast in our room. It was good but it was cold. "

"Nice hotel. BUT! I stayed there to make it on time to the airport using their shuttle. Turns out their shuttle does not leave on time, according to schedule, but they might decide to wait for late guests. And so you sit in the shuttle wondering when it will go to the airport and if you will make it to your plane. We also had people standing in the shuttle which is unsafe, as there us nothing for them to hold on to. One person was even carrying a child…"

"We had a really nice stay overall, especially as a family trip. The pools were the highlight, and my kids had a great time. I also appreciated the adult-only pool option at night, which gave a more relaxed atmosphere. The staff were friendly and everything went smoothly from check-in to check-out. However, the biggest issue is the condition of the rooms. They are very outdated, and for the price (over $300 per night), it doesn’t match the expectation. The furniture was old, and in some cases looked like it was being held up with cardboard, which was surprising. The carpets also didn’t feel clean, which affected the overall comfort of the room. The room itself could also feel stuffy, and there was noticeable condensation on the windows. Overall, the amenities and experience outside of the room were enjoyable, but the room quality needs improvement to justify the price. I would consider returning for the pools and location, but only if updates are made to the rooms."