Cottages in Bradford District

"Had all our needs and would book again no problem"

"In desperate need of investment and a refurb"

"Good breakfast very good choice"

"Breakfast was great. The room was basic but comfortable - there was no in room phone or alarm clock which is pretty standard elsewhere"

"On the second night of my stay the temperature in my room was unacceptably low by 8.30-9pm.The radiators in the room and bathroom were cold. The thermostatic valves were fully on. The landing and stairwell outside my room and the bar/restaurant area downstairs were all pleasantly warm. Seeking some help, I rang the bell in reception 4 times in the space of 10 minutes. Nobody appeared and it became apparent that there were no staff present in the building. In desperation, I rang the front door video doorbell and "Leanne" answered saying that she was not at the house and would come back. By the time I had climbed back to my room, effectively on the 3rd floor under the roof, there was a text message on my phone saying that she was 25 minutes away "at a family occasion....there is a heater at the top of the staircase behind the bannister - failing that I can ask my neighbour to come round...." I eventually found the heater. It had 2 broken feet and could not have stood up on its own. I put the feet back underneath the heater and switched it on. I texted back that the room was beginning to heat up. I turned the heater off when I went to bed. Ironically, the next morning the radiators slowly began to warm up although the room was still chilly requiring the extra heater to be turned on again. Also the matress on the bed was very saggy and uncomfortable. Despite emailing them 3 days ago I have had neither acknowledgment of my email, explanation of the issue nor an apology."

"Smell of dope permeating through the corridor. Slow waiting staff. Good gym"

" Fine"

"Room: Decoration was good, but carpets looked very tired and require replacing immediately. The undersink cupboard door was off the hinge. We did not receive hot water on the shower. The water was lukewarm. Staff: The Check-in was smooth and the assistance helped me to pay the parking fee. Gym: we did not use it. Breakfast. This was NOT very pleasant. By the time we went at 9am, most things were gone and aad not stock. There were not enough items in the hot containers and we were not informed that they could make to order."

"Clean comfortable room, easy check in"