「This accommodation may suit only the very fit. Access requires a long, steep incline followed by many steep steps. Even my teenage children struggled with the climb. It is certainly not suitable for anyone with mobility concerns or health issues, and this level of access was not made clear in the advert. This type of access seems to be a feature of some properties in Como, which may be obvious to locals, but will not be to many visitors. The property itself has amazing views and is clean,...
「Staff was wonderful! Sara and Stefania from reception both helped us when our trains were canceled last minute and we had to find rides back to the hotel and to Milan. Hotel was clean and beautiful and breakfast and spa staff were also welcoming and helpful. 」
「We stayed in a junior suite. The whole layout of this suite is strange, just like an old residential bedroom adding with a toilet and living room but doesn’t match the overall style / design at all.
The water supply of the basin tub is totally out of control (bathtub was ok) either crazy hot or freezing cold, one way or other!!!
The hotel seems to be very “environmental friendly” where the supplies for the bathroom is extremely controlled, for example, only 1 small bottle of liquid soap for a...