「Euro 180 is charged for private boat trip but no English speaking guide, no welcome drink or fruit basket in room considering 5 star and nearly 500 euro rate! Breakfast is good. Gym room is opened 9 or 10am, not designed for morning excercise purpose! Room reserved considered to be garden view but in actual, funny hotel back of house view! No show for one room, no consideration for partial refund or extend for future use- waste!」
「It’s a superb experience to stay in this hotel. My wife and I enjoy the breakfast a lot. Every day when we go back to the hotel, we have a nice shower and good rest. One minor insufficiency is that they don’t provide an electric kettle which we can have a cup tea or hot water. We surely need that in winter time.」
「The Grand Hotel Victoria is an amazing property with a warm and friendly staff willing to help at all times. Our stay in a Jr Suite was spectacular, with a deck and expansive views of Lake Como. The rooms were very nicely appointed and the staff was very responsive to cleaning requests, turn down service and requests for things like ice and pillows. The Spa is amazing, with literally something for everyone, whether you like lap pools, waterfall massagers, hot and cold therapies, saunas and so...
「Great location, within a 15-minute walk to all major attractions. The environment is very clean, and the accommodation is spacious with beautifully designed rooms. There is an elevator for easy access between floors, and the internet is fast and convenient! Overall, it was an excellent stay and highly recommended!」
「This is my second time stayed in this hotel, it is so convenient for moving around, when you get out of the hotel and you can see the Milan central train station. Satisfied for every thing, nice services and nice sweet chocolate for first day and everyday. Highly recommended and I will stay in this hotel if I go to Milan again.」
「First stay and Milan and the staff were really helpful during the stay, it’s a good location that has tram stop nearby which was convenient in getting around Milan.」
"The room is very small. Very basic facilities. Breakfast is good. 10 mins walk to the Milan centrale station. Few mins walk to metro. Location is ok. "
"I have mentioned to have a silent room about one month before I arrive. Unfortunately the room window towards bar street which makes noise at night and morning also included truck noise, street cleaning noise … otherwise all are good! Especially the food in sfizo, good quality and tasty as usual! Really suggest to go to try! The team from hotel is good! Smiling and warm. "
"This is my second time stayed in this hotel, it is so convenient for moving around, when you get out of the hotel and you can see the Milan central train station. Satisfied for every thing, nice services and nice sweet chocolate for first day and everyday. Highly recommended and I will stay in this hotel if I go to Milan again."
"The condition of the room and hotel is really bad. Looks like they haven't renovate or maintain it for the last 10 years. The carpet felt very dirty, even the floor beneath the carpet was broken, when you walk you felt a sudden depression hole underneath! This is really horrible condition."