Find Family Hotels in Berlin, CT

"Booked this hotel thru Expedia and got a very good price. It is just around the corner from the Hartford train and bus stations so it's wonderfully convenient. Just a few issues - First, the front door on Asylum Street is locked, with no sign to tell folks to walk around to the side entrance. Second - when we opened the door to our room, we found that IT HAD NOT BEEN CLEANED after the previous guests checked out - bed not made, used towels all over the bathroom (!) The clerk apologized and gave us another room - mistakes are made, but this was so dumb! Third - the bathroom faucets had crud on them (not just tarnish, but some gunk that could have been scrubbed off). Fourth - nice breakfast room, but no packets of half & half for coffee, only those flavored Coffee Mate thingies; there was 2% milk in the fridge for cereal, but this was almost gone; instead of scrambled eggs they had these rubbery egg disks. Despite my 3-star rating, I would still stay at the Capitol because of the convenient location."

"The room was clean and comfortable. The staff was friendly and offered assistance without being prompted. This complimentary drink vouchers were a plus."

"It was ok. Room was clean and functional. Bed and pillows were great. Had significant problem with billing. Seemed to have the noisiest guests I have ever heard, but that could just be the time I was there."

"Very friendly staff and clean property "

"Everything was clean and nice. The room was very large. The bed was very comfortable and the breakfast was a nice touch, would definitely stay there again if I’m in the area."

"Clean, fast Check in and wonderful staff! Cant wait to return!"

"Nice breakfast, clean room, good price. Wish you could turn into it easier given if your driving south you have to pass it and u turn to get into the parking lot."

"Convenient shuttle service from the airport they were prompt and driver was courteous. Front desk staff was courteous and professional and a good breakfast in the morning."

"Very good place thank you"