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Best Western Plus New England Inn & Suites

Photo gallery for Best Western Plus New England Inn & Suites

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Indoor pool
Indoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Best Western Plus New England Inn & Suites

Best Western Plus New England Inn & Suites

2.5 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
2253 Berlin Tpke, Berlin, CT, 06037

Explore the area

  • Popular LocationSafari Golf4 min walk
  • Popular LocationCheckered Flag Raceway19 min walk
  • Popular LocationWilcox Park6 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)33 min drive

Choose dates to view prices

About this area

Berlin

Located in Berlin, Best Western Plus New England Inn & Suites is in the business district and near a train station. Safari Golf and Checkered Flag Raceway are local attractions and those in the mood for shopping can visit Westfield Meriden and Lyman Orchards. Looking to enjoy an event or a game while in town? See what's happening at New Britain Stadium or Muzzy Field. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's quiet location.
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Map

What's nearby

  • Safari Golf - 4 min walk
  • Checkered Flag Raceway - 19 min walk
  • Webster Square Shopping Center - 4 min drive
  • Wilcox Park - 6 min drive
  • Giuffrida Park - 7 min drive

Getting around

  • Berlin Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive

About this property

Best Western Plus New England Inn & Suites

Hotel in Berlin with free breakfast and fitness center
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite. All 57 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs. Guests will also find coffee makers, free local calls, and hair dryers.
Best Western Plus New England Inn & Suites offers 57 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western New England
Best Western Plus New England
Best Western Plus New England Berlin
Best Western Plus New England Inn
Best Western Plus New England Inn Berlin
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Berlin Best Western
Plus England & Suites Berlin
Best Western Plus New England Inn Suites
Best Western Plus New England Inn & Suites Hotel
Best Western Plus New England Inn & Suites Berlin
Best Western Plus New England Inn & Suites Hotel Berlin

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 293 out of 646 reviews
5 - Excellent 45%
Rating 4 - Good. 237 out of 646 reviews
4 - Good 37%
Rating 3 - Okay. 73 out of 646 reviews
3 - Okay 11%
Rating 2 - Poor. 22 out of 646 reviews
2 - Poor 3%
Rating 1 - Terrible. 21 out of 646 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 1 night in Jan 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We booked here because they have indoor swimming pool and for this season, pool is the only thing my son wanted to do. Unfortunately the chlorine is too strong, my sons eye were so red after only few minutes of swimming. I did try it myself using goggles and I hit my fingers few times because I can not see the wall past my arm reach. Either the water is too old of the use of chlorine is too much.
Stayed 1 night in Jan 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading earlier reviews, I was very pleasantly surprised by the appearance and cleanliness of the hotel overall. The staff was very helpful and pleasant- always acknowledged us passing through the lobby. The bathroom was very clean and well-maintained-just not a lot of room, but very satisfactory. Overall it was a very pleasant experience and we would stay again when in the area.
Stayed 3 nights in Dec 2021

3/5 Okay

Liked: Cleanliness
All around it was fine to stay.
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Dec 2021