The overall stay is fine, however I having issue during check in , all this while I have set 4 person and 2 room , 2 person each room , however during the confirmation page I only enter 1 person name (which is main contact person) for each room
During check in , hotel staff being told us they only receive 1 guess per room therefore they only prepare dinner and breakfast meal for 2 person , I have request pay additional changes for 2 person and the changes is based on normal rate which around 80% higher then listed form my initial booking, i have no choice but to accept it, at the same time I do immediately search on hotel.com again and I notice the price no different when i'm entering 2 person name in same room, therefore I feel i have over being overcharge on this, so i hope hotel.com or property management can investigate on this.
At last I would like to please hotel staff service is great and friendly, but with same price I have paying there other better option on the same area