「The hotel is close to the Hyde Park and Buckingham Palace. The staffs were very nice and helpful. However, the equipments in the gym are a bit obsolete. It was cold in the hotel room although the heat had been turned to the maximum.」
「The hotel is close to the Hyde Park and Buckingham Palace. The staffs were very nice and helpful. However, the equipments in the gym are a bit obsolete. It was cold in the hotel room although the heat had been turned to the maximum.」
「Very traditional and classic English hotel. I love the old style of building itself as you cannot experience in other 5 star hotel. Room is tiny but bed is superb. They seems lack of staff during night time as some of the orders took a while to be done. 」
「Very traditional and classic English hotel. I love the old style of building itself as you cannot experience in other 5 star hotel. Room is tiny but bed is superb. They seems lack of staff during night time as some of the orders took a while to be done. 」
「Home feeling. Kitchen well equipped like home. Concierge services are excellent. we booked all tours and restaurant reservations before we arrived and everything is well handled.」
「Home feeling. Kitchen well equipped like home. Concierge services are excellent. we booked all tours and restaurant reservations before we arrived and everything is well handled.」
「This is a lovely hotel in an amazing location. The staff are all super friendly and helpful and go out of their way to make you feel at home and looked after. Only caveats are that the rooms are small and that it being a gorgeous old building, it doesn't have a lift/elevator, so if you have heavy luggage or issues with stairs, ask for ground floor rooms.」
「This is a lovely hotel in an amazing location. The staff are all super friendly and helpful and go out of their way to make you feel at home and looked after. Only caveats are that the rooms are small and that it being a gorgeous old building, it doesn't have a lift/elevator, so if you have heavy luggage or issues with stairs, ask for ground floor rooms.」
「Beautifully designed room.Warm, cozy and elegant common areas. Located in a residential neighborhood close to the subway and within walking distance to shops, museums, cafes and restaurants. Staff were great and welcoming. Perfect!」
「Beautifully designed room.Warm, cozy and elegant common areas. Located in a residential neighborhood close to the subway and within walking distance to shops, museums, cafes and restaurants. Staff were great and welcoming. Perfect!」
「Everything is good! Bell boy service is very good, very smart and helpful !
But The staff who cleaned the room was average, because he would mess up my pajamas and comb them! Won't fold well! In addition, the hotel's front desk female staff even less commendable, because she was very helpful, because I do not make a long distance phone call to the driver, I hope she can help, she finally did not help me, I'm your customer, why not help me?」
「Everything is good! Bell boy service is very good, very smart and helpful !
But The staff who cleaned the room was average, because he would mess up my pajamas and comb them! Won't fold well! In addition, the hotel's front desk female staff even less commendable, because she was very helpful, because I do not make a long distance phone call to the driver, I hope she can help, she finally did not help me, I'm your customer, why not help me?」
"Early check-in is allowed. Thank you. Location is good especially u are going to/from airport. U can catch heathrow express train.
Got grocery shop, restaurant, bus stop, train station nearby.
Room is for one person.
You have to leave room key behind before you walk out hotel.
Room door will close itself. It will slam itself. So it may wake you or ur neighbour up.
A typical old hotel.
when I move around, I will make noise, whenever I step on the floor, wood floor sound. I also don't want to disturb my neighbour so I can't do much in the room."
"I'm very concerned with the sleeping quality that I can get in a hotel so this hotel is between 3 to 4 out of 5 for me. The bedding is very comfortable and the room is very decent and clean. The only downside is that the wall and door are really too thin, and that the hotel is busy with people in and out. The door when closed would create a loud noise capable of waking everyone up. You can hear the music and conversation of the adjacent room easily.
Also, the cleansing staff, although having done a great job in cleaning, was really creating loud noise when they clean (including slamming the door of the cleaning room). Despite putting up "do not disturb" sign outside my room, the staff knocked on my door at 9:20a.m. just to confirm if I need housekeeping service. This is simply too annoying and stressful for a quiet enjoyment of the room."