I booked this hotel 2 months in advance as it had a waterpark for our sons birthday and easy access to Darien Lake for the concert.
Upon arrival, the reservation was wrong. I requested two rooms side by side, but they gave away the conjoined room to my room to random people. They said because of the concert at Darien Lake there was no extra rooms and wanted half of our party to go to the 4th floor. We asked for a closer room- they had one down the hall... 3 hot corridors with different urine and other smells accumulating the further you went in. Doors were open with holes in walls.
There were holes in our bathroom door, air vent ripped off the ceiling & covered in dust. Blood stain on the ground in the haway. Centipede or something equally creepy in one of the beds. My moms sink was broken & toilet wouldnt flush- inconvenient especially when she was babysitting her grandkids for the night.
The water park was closed- which was our plan- so we rearranged and left to Darien Lake. Honestly, it was probably for the better.
Their breakfast was cereal, muffins, and apples/bananas. Nothing "hot," except the pitcher of orange juice with no ice.
Would not recommend to stay, especially with children.