「This is a really amazing five-star in a stunning location, right by a beach but completely private. Loved lounging on the lawn looking over the sea. My only one issue is that they claim to be a Hotels.com VIP property, but they did not recognise my VIP status at first. Claudia, the guest relations manager handled it very well (thanks again) and resolved the issue with the complimentary upgrade I was entitled to, given there was room availability one category up. She did not seem to be aware...
「This is a really amazing five-star in a stunning location, right by a beach but completely private. Loved lounging on the lawn looking over the sea. My only one issue is that they claim to be a Hotels.com VIP property, but they did not recognise my VIP status at first. Claudia, the guest relations manager handled it very well (thanks again) and resolved the issue with the complimentary upgrade I was entitled to, given there was room availability one category up. She did not seem to be aware...
Michael