雷鳥高地 5 星級飯店

「too bad」

「酒店硬件设施非常棒 环境也很好 但是酒店的服务人员态度不好 没有笑脸 回复也不及时；第一天下午让他们送牙刷 答应说会送到我们房间 但当我们晚上10点多回到房间 却没有送到 ；第二天上午又去要了一次 结果还是没有送；直到第三次要求才送过来」

「The environment is beautiful, but the sound insulation is somewhat lacking.」

「My stay at The Colony Palms had some highlights aesthetically, but overall the service and experience did not live up to expectations...especially given the price point. At check-in, the staff wasn’t very informative about the amenities or property layout. We were offered a welcome drink, which was a nice touch in theory, but the glasses weren’t clean, so we didn’t actually get to enjoy it until later in the evening. The biggest disappointment was the pool service. It consistently took about...

「Bottom line -- Parker Palm Springs is a boutique resort with many attractive aspects -- room quality/comfort, restaurant quality, lovely grounds, and very pleasant staff. However for $2k/night, it falls way short. Parking/valet is poorly designed (constantly jammed up and car wait time is 10+ min), bathroom infrastructure is terrible, water runs hot and cold with no warning, TVs are not smart TVs so even though we were there, as many other guests were, for the Indian Wells Tournament, we...

「Beautiful inn tucked in the pines. Rooms were well furnished and comfortable. The property was beautiful and peaceful. The included breakfast was great with fresh local foods. Would definitely stay again. 」