Shinbashi 4 Stars Hotels

"Very organized, very friendly staff, quick and easy checkin and checkout. The room was clean and cleaned daily getting rid of all trash for us. Loved that there is a family mart attached to the property making late night snacks an easy grab. "

"Everything is digitized. If you are not familiar with the Japan system, it's harder for elders. It will be helpful to have printed booklet explaining all in English. One thing I didn't like - entry to spa is depend on the package you bought. Most hotel in Japan will provided without fee if you stay in the hotel... This is not the case here. Also, I saw 3-4 security guard up there, dealing with 2 females, looks like misunderstanding /communication issue. They happened to be black ladies, I thought it was embarrassing for them and they could handle better way..."

"We had a fantastic stay from start to finish at Hotel Gracery in Shinjuku! The staff was welcoming, the room (although small like most hotel rooms in Japan), it was stylish and comfortable, and the bathroom felt like a mini spa—spacious, modern, and a true highlight. The view was just as incredible, making every morning and evening special. Would definitely stay again!"

"It was very awesome"

"Very nice staff. Helped alter a reservation issue quickly. Very convenient to Shinjuku station by underground tunnels. "

"This hotel was in an amazing location and had great amenities and customer service. Good sized room too!"

"Clean, friendly staff and close to train station and Tokyo dome!"

"Hotel is very convenient to airport "

"Excellent hotel with large rooms (for Japan). Staff was accommodating and facilities were excellent. Ate breakfast one morning at the hotel and it was an incredible spread of both western and Japanese items."