House of Shiseido Tours

Great staff that was friendly and very helpful. Great location, just minutes away from the popular Shinjuku shops, restaurants, and arcades. The only downside was the bathroom smelled like mold and there was mold on the walls in the bathroom. It was a short stay and we told the staff, so hopefully they address it.

The property was very clean and located in an incredibly convenient location. Within a few minutes of walking was Akihabara and a few minutes of walking in the opposite direction was Ueno park and zoo. I highly recommend this location if your traveling with a large group and want to stay in the same room. The staff were very friendly and professional. We'd like to give a shout out to Mr. Naito who helped with the check out and held our bags before leaving Ueno. Thank you very much, Mr. Naito!

Excellent room in a stylish hotel. The room was quite spacious and had nice amenities. Definitely recommend!