Playhouse Square 4 Stars Hotels

"Dee was great! She's a top-notch, Paris-trained chef and she made the most wonderful breakfasts for us. And on the day we left, we had to leave before breakfast was normally served, so she made us a "to-go" breakfast before we left that was delicious! Thanks so much, Dee, for your wonderful hospitality!!!"

"This is a very cozy apartment with home touches (like fall floral arrangements). Sparkling clean, mattresses very comfortable. Big well-appointed kitchen with kitchen table that seats 8. We were there in very cold weather and were warm and comfortable. The owners are very nice and kind. Note that you do have to walk up one flight of stairs to the apartment. We were very happy there. Easy to get downtown and around to groceries and shopping. "

"Would highly recommend to everyone. Exceeded our expectations. Will definitely stay again "

"Fast check in/very kind"

"The place was immaculate. The staff was very friendly and excelled at their jobs. Wonderful experience, wonderful staff, wonderful place. "

"Staff was accommodating and very nice. Room could have been cleaned better..Overall a goid stay"

"What a beautiful hotel! The staff was friendly and extremely helpful. We thoroughly enjoyed staying there. Thank you. "

"It's just fine."

"The property at that time was very new. "

"Can't beat the location of this hotel if you are in town for a baseball game or event at the arena. Pros: - Location: hotel located on a main road near several bars and food establishments. Very short walk to ballpark/arena. Area was well trafficked and seemed very safe. - Clean and Comfy: Room was clean when we arrived and the bed was very comfortable - Staff: Staff was approachable and nice. Valet staff was very welcoming - Parking: Valet available but we elected to just park at one of the...

"What a beautiful place and friendly staff will be going again"

"The Westin Downtown Cleveland was a great experience! I definitely would stay again. "

"Shuttle service was appreciated. Friendly staff Clean room. Comfy bed. "

"The property was closed and didn't respect my reservation. "

"Nicely renovated"

"Very nice hotel located within walking distance of the Rock & Roll Hall of Fame. Staff were so nice and friendly."

"Pool was nice. Room was big. "

"The facility is beautiful. The staff courteous and attentive. There were a couple of maintenance items needing attention and they were promptly addressed and corrected. Could not ask for more. Now the room gets a 5 star"

"We ended up in two different rooms for our stay. The first room had cockroaches in the bathroom then the water AND the heat stopped working. The second room was a downgrade from the first with barely any water pressure and a broken toilet. We had to wash up in the sink. There was white dog fur everywhere from whomever stayed there previously and there were ALSO cockroaches in THAT room. We had to wash every dish before we could even cook in the room because the dishes were dirty. Just over"