克里夫蘭市中心 3 星級飯店

「Shower was nasty floor was wet」

「非常好，住宿很愉快」

「总而言之比较简单」

「The staff was tremendous. They had a burst pipe of some sort and had the plumber on site when I checked in around 5-6 PM. The water was shut off at that time. They calmly explained what had happened, what they had done about it, and the estimated time the repair would be complete. When that happened, earlier than the estimated time, they notified the guests. It was a really good piece of work by the staff!!」

「Good service.」

「Very good.」

「good」

「We stayed here for a concert, and the location was perfect! The staff was friendly and helpful, and the rooms were clean and comfortable. We had a great experience and will definitely stay here again!」

「The hotel is old and out of date. Every day I had to get my keys reactivated to get into my room. THE POOL AREA WAS SMELLY AND NOT REALLY CLEAN. The elevators didn't work, so my reservations were not completely satisfied. If I was asked to refer someone to that hotel, I would not do it.」

「Good」