Downtown Cleveland 3 Stars Hotels

"The shower water did not get hot. "

"Run down and old. Elevator didn’t work and we had to walk about a half mile to get to our room and then had two flights of stairs IN our room. "

"Breakfast was not full. There was still an hour and a half left and they ran out of breakfast."

"The breakfast was delicious both mornings that me and my partner ate at the buffet. I do with they had offered different options between days. The only difference between the two meals were one day we had biscuits and gravy but the day prior we didn’t. The entire staff was EXCEPTIONAL!!! Everyone we came in contact with was friendly. (Shout out to Zoe, a front desk employee!) As well as the dining staff. The hot tub and the pool were both very pleasant to spend time with. I would recommend that this hotel do some maintenance on the tiles in the pool area as some of them are not cemented to the floor properly, so some shift under your feet when you walk across them. The Valet staff was amazing!!! We had the best of the best retrieve our car for us for two days and they were quick, efficient, and polite. We would love to stay here again!!"

"Bar was well stocked "