Ito 4 Stars Hotels

"great japanese style hotel with friendly staff "

"the Spa in the newest building is marvelous."

"A very peaceful stay, sad that a lot of the restaurants around the place closes for the day near the time of check in."

"Hakone Airu was unbelievable. Great staff, beautiful room and our dinner and breakfast were delicious. Could not recommend higher "

"Beautiful property. Hot springs were very nice and meals were out of this world. "

"The hotel is in an area where it is better to rent a car. "

"Really lovely hotel, the views are amazing. "

"Purchase the dinner and breakfast—excellent buffets and beautiful dining room. Hotel has extraordinary ocean view. No need to leave the property as it has 3 onsens, restaurants, and activities."

"Excellent accommodation and super friendly staff."

"Great spot. Need to do at least two nights"

"the most amazing experience starting from check in, it surpassed any expectations , much nicer than a 5 star western corporate hotel !"

"We really enjoyed our stay here. The staff were amazing! My family and I felt like kings and queens. The property is charming, clean, private and well taken care of. We had two rooms one with the onsen and one traditional japanese room for our adult children. All four of us cant talk highly enough about our stay and experience here."