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"Services"

"Excellent service and an absolutely amazing property! Such a surreal experince, highly recommend! "

"Amenities. Good location for the view but not an easy walk up hill, especially with luggage. "

"Clean room, courteous and cheerful staff. "

"The onsen added so much to the experience. Shuttle bus was very welcome and efficient. "

"Wonderful stay, friendly staff"

"Clean room, as per the norm for all Japanese hotels. Very modern and spacious room. Great location as you can walk to Atami Station in less than 5 minutes. Because of it's local near Atami Station, you are close to everything - shops, restaurants, transportation, etc. Our room is in the back that faces the train tracks. Surprisingly you can't hear the trains even though they rain close. If you are a rail fan like me ask for the back. It was a pleasant surprise!"

"The staff were lovely and the setting is so peaceful. Book a lake view room. We did and it was so worth it as we could see Mt. Fuji from our room."

"Great room and a beautiful resort! The buffet breakfast and dinner get repetitive after the first day, so two nights in Hakone feels just right. The highlights were the yukata and the onsen—super relaxing. The public onsen, in particular, was fantastic!"