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Hotel Kajikaso

4.0 star property

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Close to Hakone Hot Springs and Tenzan Onsen, Hotel Kajikaso provides a nightclub, an indoor mineral hot spring (onsen), and a terrace. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as an art gallery on site and designer stores on site.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
The current price is NT$5,789
NT$6,427 total
Jun 10 - Jun 11

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Japanese Style Room with 10 tatami mats, River View

Japanese Style Room with 10 tatami mats, River View | Down comforters, in-room safe, free WiFi, bed sheets

Japanese Style Room with 10 tatami mats, River View

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room with 12.5 tatami mats, River View

Japanese Style Room with 12.5 tatami mats, River View | Down comforters, in-room safe, free WiFi, bed sheets

Japanese Style Room with 12.5 tatami mats, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons
  • Free WiFi

View all photos for Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen

Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room with City View, Half Board

Down comforters, in-room safe, free WiFi, bed sheets

Japanese Style Room with City View, Half Board

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for B-type Japanese 12 river view standard

B-type Japanese 12 river view standard | Down comforters, in-room safe, free WiFi, bed sheets

B-type Japanese 12 river view standard

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons
  • Free WiFi

View all photos for Shusui-an River View Japanese-Western Style Room with Private Open-Air Bath - Onsen

Shusui-an River View Japanese-Western Style Room with Private Open-Air Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Shusui-an River View Japanese-Western Style Room with Private Open-Air Bath - Onsen

  • River view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons OR 2 Twin Beds
  • Free WiFi

View all photos for Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen

Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons OR 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, No Meal

Twin Room, No Meal | Down comforters, in-room safe, free WiFi, bed sheets

Twin Room, No Meal

  • 70 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Western Style Room with 10 tatami mats, Twin Beds, River View

Japanese Western Style Room with 10 tatami mats, Twin Beds, River View | Down comforters, in-room safe, free WiFi, bed sheets

Japanese Western Style Room with 10 tatami mats, Twin Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 6 Twin Futons
  • Free WiFi

View all photos for Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen

Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons
  • Free WiFi

View all photos for Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen

Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons
  • Free WiFi

View all photos for SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen

SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen | Down comforters, in-room safe, free WiFi, bed sheets

SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen

  • River view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons
  • Free WiFi

View all photos for Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen

Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 1163 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen

Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen

  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons
  • Free WiFi

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About the neighborhood

Located in Yumoto, a neighborhood in Hakone, Hotel Kajikaso is near a train station and on the riverwalk. Hakone Hot Springs and Tenzan Onsen are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Hakone Gora Park. Hakone Kowakien Yunessun and Hakone Toy Museum are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Hakone travel guide
Map
688 Yumoto Hakone-machi, Hakone, Kanagawa-ken, 250-0311

What's nearby

  • Hakone Hot Springs
    Hakone Hot Springs
    1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • Key Hiraga Museum
    5 min walk - 0.4 km
  • Shogenji Temple
    5 min walk - 0.4 km
  • Hakone Toy Museum
    7 min walk - 0.7 km

Getting around

  • Hakone Yumoto Station
    5 min walk
  • Kowakidani Station
    10 min drive
  • Haneda Airport (HND)
    104 min drive

Restaurants

  • はつ花そば 本店
    1 min walk
  • 箱根てゑらみす
    4 min walk
  • Timuny.
    4 min walk
  • 料理茶屋花さがみ
    3 min walk
  • ハイカラ中華 日清亭
    3 min walk

About this property

Hotel Kajikaso

  • Upscale ryokan near Tenzan Onsen
  • Located close to Hakone Hot Springs, Hotel Kajikaso provides a nightclub, an indoor mineral hot spring (onsen), and a terrace. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with an art gallery on site and designer stores on site.
  • You'll also enjoy perks such as:
    • Free self parking
    • Hot springs on site, a front-desk safe, and karaoke
    • An elevator, free newspapers, and coffee/tea in the lobby
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 73 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with spring water tubs and toilets with electronic bidets
    • Wardrobes/closets, refrigerators, and heating

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  • Parking included
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9.6 out of 10, Exceptional, 1,869 reviews
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NT$14,459 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Art gallery
  • Designer stores
  • Hot springs
  • Karaoke
  • Nightclub
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Turndown service

Business services

  • 4 meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Terrace

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Frequently asked questions

Is Hotel Kajikaso pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Kajikaso?

As of 2026/6/5, prices found for a 1-night stay for 2 adults at Hotel Kajikaso on 2026/6/10 start from NT$5,789, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Kajikaso?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Kajikaso?

Check-out is at 10 AM.

Where is Hotel Kajikaso located?

Located in Yumoto, this ryokan is within 1 mi (2 km) of Hakone Hot Springs and Tenzan Onsen. Hakone Toy Museum and Key Hiraga Museum are just steps away. Hakone Yumoto Station is only a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Kajikaso Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 195 out of 351 reviews
Rating 8 - Good. 108 out of 351 reviews
Rating 6 - Okay. 29 out of 351 reviews
Rating 4 - Poor. 11 out of 351 reviews
Rating 2 - Terrible. 8 out of 351 reviews

Reviews

Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice tatami room, simple with 2 low chairs to sit at. Lovely view of the river. Onsen on the 6 floor was a great experience with the outdoor tubs. Dining times were a little early for us at 5:30 or 6:30, traditional Japanese food beautifully presented. A good value stay
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Absolutely Wonderful staff. Nice detail to everything. Room was small but comfortable.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, the staff were very attentive and the onsen beautiful and very well kept and relaxing. The town is worth visiting. Definitely a highlight in our trip.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Hakone. Get the room with your own onsen it is worth every penny. Staff is so accomodating and Gabriel was outstanding. Massues was great as well.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Chih Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and service; the rooms were clean, well-kept and spacious
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a super nice hotel. Food was excellent and staff are so nice. We loved our stay.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Hiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel. All the staff were very friendly and helpful and extremely attentive. They represent the hotel very well. We stayed in one of the rooms with a private onsen and the view of the mountains and the river below was wonderful, very peaceful. The room included in room dinner and breakfast service and this was such an amazing treat. Our guest assistant was excellent, she seemed to be so happy and enthusiastic to serve all the time. At one point, I had been playing with the coffee machine, trying to rescue a pod that didn't quite work and she noticed me doing this even while she was clearing up breakfast and came and made me a coffee completely on her own initiative. The food was so delicious and fresh and beautifully presented. In everything we felt thoroughly spoilt. It was a wonderful 2 night stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

xun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice stuff, clean and vast room, great view and delicious traditional Japanese food.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Quan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location which close to the station and Tokyo’s center. The service is good, staff is friendly and support. I’m comfortable to stay here in a short trip at Tokyo.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jinsong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the facility and service are top notch
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The package included the dinner and breakfast (Kaiseki style), the foods are delicious and served very well. The front desk staff explains very detailed about the facilities.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Carlotta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place!!Quiet! Scenic!! The staff was kind respectful and so friendly!! Excellent food!!! I recommend this hotel if you travel to Hakone!!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Tommy Koh Siong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good onsen ryokan. Service and the onsens were amazing. The kaiseki dinner was traditional and good, but wouldn’t say it was exceptional. Area near the ryokan is very picturesque and nice to roam around
Stayed 1 night in Apr 2024
Verified

8/10 Good

JIANING

Liked: Cleanliness, staff & service
Customer service is wonderful, meals are fantastic with traditional Japanese experience. I only hope our room is in better condition as the property itself is quite old.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Danielle-joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic

It was such a romantic place loved every single minute of it. Very comfortable. Food was great, Our private onsen was so relaxing And even though we had a rainy day, it was nice just hanging around in our room and enjoying onsen
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yasunori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sound of the river flowing and the chirping of birds around Kajika Hotel was excellent. Access to Hakoneyumoto station was also easy and cenvenient. I am planning to stay Kajika Hotel with may family again soon. Thank you .
Stayed 1 night in May 2024
Verified

10/10 Excellent

Linney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great traditional Onsen experience in Hakone

Had an amazing stay with a really nice traditional Japanese hotel room with futons and a private outdoor hot bath. The hotel staff spoke enough English to be welcoming and helpful. We had the half board so a delicious traditional japanese dinner and breakfast were included. The highlight was having a private hot bath after dinner with sake i bought up the street at Lawsons.
Private outdoor hot bath
Room included both beds and tatamis
Great view of the river from room
Delicious kuroge beer for dinner
Stayed 1 night in Oct 2024
Verified

8/10 Good

Cheuk Luen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's value for money. Plenty of shops; cafe and restaurants nearby. Food quality needs improvement. Family room is small for four persons.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Cui-Zhu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Classic and traditional Japanese resort was wonderful! We decided to splurge and booked w half board- the breakfast and Dinner - all very traditional Japanese food, tasty and beautifully presented. We reserved the Japanese style room and enjoyed the comfortable futon. The Ofuro was empty when we went so we really enjoyed the ofuro - make sure to check out both the 6th floor and 2nd floor ofuro (M/F switch times). It was so close to the hakone yumoto station where it was convenient as the starting point for area sightseeing. For arrival, we took a bus from Okayama JR station for ¥480 which dropped us off half a block away from this Ryokan. Would recommend this Ryokan.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most zen 24 spent in Japan.

This was a Japanese cultural dream. From the traditional meals to dressing in yukata everything was perfect. Even tho it may be out of the comfort zone of some westerners, I think everyone should stay at a ryokan. It’s truly the most zen experience! We even tried soaking in the onsite onsen. Try it! You won’t regret it!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is over our expectation but perfectly meet our requirements😊. The price includes breakfast and dinner which is a big plus. The staff is friendly and helpful though the communication may take more time due to language. We successfully arrived our next destination Kawaguchiko by taxi with the great help from the staff.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Andrea

Liked: Cleanliness, amenities
The hotel is beautiful. Maybe it was because we were in a smaller town with fewer English speakers, but the staff was less friendly here than at other places we stayed during our trip. There are also fewer "included" extras, which we found to be more common at other hotels. This was the priciest hotel we stayed at during our trip and I think I just expected a little more for what we spent. I did like the experience of staying in more traditional Japanese lodgings and the views are spectacular. Very close to a lot of fun shops and food. We did the set meal for dinner and breakfast and it was an interesting experience but not something I would go out of my way to do again next time I'm in Japan.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Savannah Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance into the building is nice and inviting. We checked in and were given two keys to the room, which are actual keys and not a card. Once we got to "our room" it was quickly discovered that there was an error in check in. Other people's belongings were still in the room and it was not the type of room we booked. Thankfully the people were not in the room and we called the front desk to let them know of the issue. They immediately came up and verified that they made a mistake and apologized profusely. They did fix the room issue and got us settled into the right room. They also gave us an apology gift for the mishap. The room had a great view of the river and the cherry blossoms. We had the half board, the food was pretty good but you do need to be open to maybe trying some new things as there are many traditional dishes that are served.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could enjoy Hakone at Hotel Kajikaso very properly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 out of 5! We loved to stay there and we enjoyed every minute of our trip.
Stayed 1 night in May 2026