Harbour Island 4 Stars Hotels

"Every single Employee we encountered was friendly; came off as sincere. Robin at the Palmette was an awesome waitress. Even security was amazing. I hope that the standard that we experienced remains because we intend to return. Definitely would have liked a few things more but we understood that there were still some construction projects happening. But the room we stayed in was super clean, the beds an pillows were perfect and felt new. The garage looked a little indicative of aging, but it was relatively clean and well lit. I have no complaints. I just hope there are no surprises once my bill is settled. It almost just was so seamless and lovely it is hard to believe. Food at Palmette is great but limited and restaurant closes early. We got take delivery from another restaurant and we were surprised they let the door dash person up to our room. There are pros and cons to that. So I don’t have a great opinion about that. But just a FYI. DECOR felt modern and Floridian and definitely felt NEW AND CLEAN. OVERALL GOOD EXPERIENCE. Beach is faux but cute. Wouldn’t get in Bay water. But it is very cute. "

"Pool side bar staff were rude"

"Rooms clean"

"I’ve stayed here multiple times. This place is always clean and the staff is always accommodating. The only issue I have ever had is with the pay for parking. My room key wouldn’t let me out the gate and I had to call for help which was resolved quickly. "

"Location, check in and out, and staff were all great. Seemed a touch overpriced, especially for the room not being the cleanest, and not the most up-kept common areas"

"So many issues with our room, most importantly the main door that wouldn't lock and would allow anyone to walk in without a key. Room in general and mattress were very dirty, lights didn't work, etc. Staff seemed to not be very motivated to get the items remedied. Hilton Honors text concierge was pretty unresponsive for most of the stay. Wife was very disappointed and stated we won't be staying at Hilton DoubleTree properties in the future."