Venetian Islands 3 Stars Hotels

" I don’t know they advertise pet friendly and they later say not"

"Only 1 elevator working that took forever and had to keep using the stairs. The free breakfast was not good just a bunch of bread and cheese slices. Hotel was run down and def not worth the price. "

"Me and my wife, reached the hotel at 1:00 AM due to delayed flight, was told that room was not ready. Asked to wait for 30 minutes. Finally at 1:40 AM, was told that there was an issue....i had to pick between (a) room with no AC (b) room without a door for bathroom. The front desk was very rude and told me I could complain to the manager who will not be available till 1:00 PM next day....while this was going on another guest who was given the same choice started to call other hotels in the area and none were available. I decided to take up "Room with no bathroom door" as we were dead tired (at 2:15 AM). We were told that we will be given a refund for $50 for inconvenience - so far I have not seen any discount or any email from the hotel. Worst hotel so far (Nightmare)."

"I booked this property MONTHS in advance. I couldn't understand why I was given a room with a horrible view. I was placed on the second floor behind the sign. I will never book at Holiday Inn Miami or any location again."

"The hotel, room, location, service is very bad. The Shuttle service they provide has max 10 people and its first come first serve and it’s every hour. Basically its the worst hotel we have stayed in."

"It just a one night stayed place"