Surry 3 Stars Hotels

"This is a time share property. When we checked in, we were made to go to another desk to, "get the keys." Well, surprise, surprise, this was when we met with the "concierge" who was signing us up for a 90 minute meeting for 9 am the next day to learn all about Club Wyndham. We said no multiple times and that was just not acceptable. We only finally got away when I told them we'd go and when they tried to make me sign something saying I'd go, I refused. We had to change rooms on day two because our first room was on the 2nd floor and the floor above us was so squeaky we were all awake at 6 am when the people above us woke up. We also discovered there weren't any pots/pans in the kitchen. The second room was better because we were on the 3rd floor. There aren't elevators so prepare for the squeaky ceilings if you're unable to go up stairs. The property is beautiful and there are a lot of things to do on property. The putt putt course is great and a full 18 holes. I liked that towels were available at the activities center desk and were a decent size for the pool. There are a lot of pools but I wish the hot tub had less kids in it so it was actually possible to get in it. My oldest and my husband loved the giant chess game. We won't go back because of the aggressive attempt to get us to buy into their property but it was a nice place overall. "

"They were very short staffed during our stay so there were a lot of issues. We weren’t able to check in on time and they did not have enough bedding for the room we were in (housekeeping never responded). The room itself was very spacious and the location was very centralized to the activities we wanted to venture off to"

"Greta stay "

"10 out of 10 recommend "

"Our family spent spring break week here and had an amazing time. The room we had was clean and spacious. The only thing I would say could use some improvement is the sofa bed which was very uncomfortable and there should be a vacuum available in the room. Another resort we stayed at in the area a few years ago had a vacuum in our room. The carpet was also pretty dusty and dirty, I doubt they wash them with a wet vacuum, but I guess thats why they chose a darker color carpet. The amenities were pretty good, lots of activities for the kids and the heated indoor pool and basketball court was the highlight. Since its still cooler weather, we didnt get to check out the outdoor pool but it looked pretty neat. Lastly, the staff was phenomenal, specifically Peyton who was the main person we communicated with during our stay. They had the option to communicate via text which was so convenient than having to call the front desk. We needed something sent to our room and Peyton got it taken care of super quick. She also checked on us periodically and even gave us a heads up during one of the days when they ran out of towels at the pool and advised us to bring our own. The location of the resort was close to everything which was convenient as well. Everywhere we needed to go was a short drive away. We will definitely consider this resort again the next time we come down to Williamsburg."

"This was a great room with lots of amenities at an affordable price. I would definitely stay here again!"

"One of the nicest places i have stayed in the area"

"The staff was friendly and the rooms were clean. "