Spring Arbor 3 Stars Hotels

"I booked approximately 4 weeks in advance and asked for 2 rooms adjoining and if not at least next to each other or across the hall. I called 2 weeks in advance to verify that this can be done. They said it looks like it can be done. We get there and one room is on the second floor. The other room is on the 4th floor. TERRIBLE! The pool was broken. The clerk at front desk had all these rooms of people to check in and I said can’t you swap one room for a room that’s on the same floor? She said NOPE! I was told not to change anything. We get into the room and second floor room 209 and all night long every time the ice machine would run or someone would turn on water or flush a toilet a loud generator noice would come roaring through our room! It was awful! We got zero sleep. Needless to say I can honestly say that this hotel service and everything you guys did not do for us ruined a very special fun night. You should be ashamed and I have called the manager and will go even higher up the chain of command. I want a full refund and I will never stayninnthisnhotel again. Ever!"

"Breakfast was good. I am not a pet owner. "

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"The hotel had a Business casual aesthetic, it was very clean (room and hotel). My friend and I loved the pool and hot tub. The best and most surprising part was the bistro, their food and wait staff were absolutely amazing. Very happy with our dinner and breakfast choice with them."

"It was a amazing stay at this hotel and staff were pleasant and nice. "

"Clean and quiet room! Breakfast was ok"