Southside 3 Stars Hotels

"Great hotel as a whole!!"

"Everything"

"The room was very comfortable. The manager was friendly and very helpful. Breakfast was okay."

"When we arrived to the to El Ray, they told us about an event and we were surprised. The front desk said that it was Expedia fault for not communicating to us. We were hoping for a quiet night instead there was an ‘event’ that never ended. When we complained we were offered a room in a sister hotel, Glorietta. We came to the room parked and got our stuff. A man and a woman from the adjacent room were smoking outside and talking, I was hoping they would go inside after a while. When we settled down they were smoking outside again. I asked them to step away from the rooms because smoke was going into the room. They ignored me. We went to sleep only to be woken up at midnight by a security guard standing around with a next door visitor , smoking, talking. His car headlight flooding room with light. I again asked them to please step away from the rooms because of the smoke. The guard said ‘thank you for asking politely’ and complied but by that time our sleep was completely ruined. The whole situation felt unsafe. "

"Breakfast was wonderful and parking was perfect. Only one problem in our entire stay. The shower didnt work. We skipped it."

"They have several specific areas for pets so we didn’t have to wander around outside with our dog. The staff was helpful and friendly. We will choose Courtyard locations in the future."