South Hamilton 3 Stars Hotels

"This hotel needs updating. There was a weird odor in the rooms like chemicals or plastic. I believe it was from their cleaning material. I've stayed here before but it seems things are different. The wallpaper was peeling in the room. But the room and linens were clean. Check in was a nightmare! There was only one person working. And this was my 3rd stay at this hotel and it's always the same. Very crowded, small lobby with a long wait for check in. If there's an issue with someone's check in, there's no manager to deal with it. So just that one staff is there and the rest of us are left waiting. But after the long wait, the staff was quick and efficient. There was also confusion about parking, whether it was paid or free. We got stuck at the parking gate on the way out. I had to go back inside after we checked out to get them to raise the gate. They could have told me that when I checked out. Clearly, they are short staffed and there's not enough work done on customer service. I'm not sure I will stay there again. "

"Love staying here. Affordable, clean, kind staff "

"Overall, the hotel was nice and clean. The restaurant is insufficient for the number of rooms. The wait was long and the service was poor- not because the servers weren’t hustling, but because they were overwhelmed with customers. "

"Only one elevator was working and we stayed on the 6th floor. Most times I took the stairs."

"The staff at The Cove went above and beyond to ensure our stay was great. The room was large enough for 3 women, plenty of space, it was clean and amenities for all our needs. We had a common area with table sink and fridge "