Saint Helen's Island 3 Stars Hotels

"Room should have coffee maker, some coffee sachets and disposable utensils."

"The front of house staff were unfriendly, unhelpful and did not seem happy with their jobs. All became clear on checkout when I asked the new lady on reception who was the Manager. It turned out to be her and her band was EDWIGE. I asked to leave my luggage and was told that would be 4$. NEVER HAVE I EVER BEEN ASKED by a hotel that I have been staying in to pay for them holding luggage…. I asked on the first day for my bedside lamp to be sorted as it was not working. Two of the front desk said it would be done but it was not attended to. Both shower pressure and temperature needs attention, also lavatory flush. Each time I came down to reception there was another guest who had a problem/ complaint. The drinks case in the foyer only took coins and not credit cards. Reception had no coins. The manager was not interested in knowing about her complaints, in fact refused to give me her full name and hotel email so that I could document the problems I had experienced. I credit her behaviour with why the front of house staff are so depressed and lacking any charm. I don’t often write bad reviews bug this hotel needs to up its game."

"Clean"

"Have stayed here many times, this is a real review, if you want a clean property, large room, large washroom with an actual door, not that crappy pocket door, also has a vent, yes, crazy, a vent, the bed and pillows are very comfortable. The breakfast is fine for what it is, coffee not so much, but the coffee in the machine by the elevators is great, cost a couple bucks only. Parking is excellent and free. Hotel is perfect if you want to take taxis, uber or you are going to drive to all your destinations, if you want to walk, can’t be done, it’s off the highway. You will never beat the price, best deal in the area and best hotel in the area."

"Clean basic room with kitchen. Staff amazing and breakfast was good"

"This is a really great place to stay and explore Montreal. Decor of the rooms may be a little dated, but it’s really clean very spacious and great beds and bathrooms (also a kitchen and dining area) For the price point this is a solid choice and I would definitely stay again. Great staff, good breakfast and the location is perfect. Also a nice small gym and the rooftop covered pool was decent too- great stay!"