新城 3 星級飯店

「staff is frendily」

「at least 10 long hair stocked in the Tub. Broken Button at the Jazzuci. Water was Too Dirty with many Hair. Late check out had to ask again and again, so this was so annoying. Room was NOT ready until 4:47 Pm. , BUT NO one said Sorry for that, and NO Compensation for it. Late check out until 12:30 in the morning, and this policy made customer couldn't sleep well. The Message sent from a manager to me Didn't help , even though she /he looked like to help me. it just wasted my time to message...

「Rooms are clean, breakfasts satisfactory.」

「no」

「设施很好！没看到吹风机和热水壶」

「I must thank the customer service staff here; they helped guests check in smoothly! Although the room was a bit old, the front desk staff's enthusiasm was enough to keep guests coming back. The only downside was some hair on the pillow, but that was a minor issue, and the staff provided new pillowcases.」

「Very poor the WiFi every 30mintues need reconnect 」