Villanova 4 Stars Hotels

"This is a residential building that seems to offer vacant apartments as a hotel. With that comes residential behavior. Some floors smelled like cigarette smoke, some like marijuana. The “lobby” was a fold out table with a register system. The employees were very kind and accommodating. I asked to switch my room and wasn’t even questioned. The first room was gloomy, dirty and outdated. The second room was cleaner but still not to my liking. I gave 3 stars for the customer service being great! The property needs work and is under construction. "

"The room was out dated"

"I enjoyed my stay at Club Quarters. I was there for business and to visit my brother. Taffari and Jalen welcomed me at the front desk and helped me with directions and my luggage. I stayed here before and wish you still at that great restaurant attached to the lobby. Regardless, my visit was great and I will return. Thank you!"

"Room wasn't cleaned well beforehand. Lots of debris on the floor including a some broken glass shards from what might have been a pipe. Additionally the bathroom shower/tub drain was clogged with visible dirt and debris left behind. Although the room was non-smoking, it still smelled of stale cigarettes."

"The hotel room was clean and perfect. We had everything we needed. The room service was quick. The staff very polite. The hotel lobby area was clean. i would definitley sta her again"

"I stay at this hotel every time I am in town, which is at least a few times a year for several years now. Always had great experiences until this time. Several things were missing from the room and there were no blankets on the beds. I requested blankets twice and finally was brought an extra sheet for each bed. There were no signs in the room for no housekeeping request. The staff was not as friendly as usual. It was just not the same as my normal experience. I may look for a new go to property in the area for my next stay. "

"The staff was spread thin with multiple conferences going on this weekend and caused poor customer service during my stay. The room I reserved was not available upon check in and I was unable to get a crib for my infant during my entire stay. "

"Anytime I’m spending a night in Philadelphia I book my room at this hotel. The staff is always helpful & the rooms are great. I’m looking forward to my next stay. "