King of Prussia 4 Stars Hotels

"Na"

"Was not impressed with DoubleTree. The room was out dated, musty and smelled of mold. We asked to be relocated but the hotel was sold out due to Penn Relay. The staff was pleasant and requested housekeeping to vacuum the carpet. But the smell returned. Buffet breakfast was ok but not much variety if staying multiple days. Next year we will return to Embassy Suites. "

"Stay was great until we tried to check out of the breakfast buffet which was was paid for on Expedia. The staff argued that we didn’t pay and we couldn’t see it separated on the Expedia receipt. We later found it in another page on Expedia after they charged us for the breakfast again. Now I have to spend time disputing the charge, which is inconvenient and annoying."

"No breakfast"

"Excellent location"

"The beds were comfortable. The room was enormous and the location was excellent although very noisy at night because of traffic. Several things about the hotel are quite rundown. The curtains didn’t open or close properly because they caught on the tracks so my husband had to climb up and sort them night and morning for four days. The bath had considerable limescale staining and the shower temperature couldn’t be adjusted. The worst thing was how cold the room was. Apparently this was because the hotel heating was in summer mode so the room could only be cool and not heated. We were freezing in there most of the time and it took till our final (4th) night for the hotel staff to bring a heater to us. Coffee and tea facilities in the room were not replenished and when we asked they didn’t arrive or we had to wait a very long time. By the final night we were quite miserable so the hotel did say they would refund us for our final night. So far we haven’t received any of this money despite departing a week ago."

"Good hotel "