The hotel room needs serious maintenance as there are several broken items that should be fixed. I was also charged twice — the receptionist admitted she mistakenly charged my card a second time and assured me I would be refunded. I never received the refund. I have called the property multiple times, but the phone just rings with no answer.
Tip for future guests: take a video of the entire room as soon as you check in, just like I did. I will never return to this hotel. I’m now contacting my bank to dispute the charge.
Rokia
於 2025 年 8 月住了 2 晚
6/10 一般般
Catherine
2025 年 8 月 8 日
It was a little unkept and there was a leak in the bathroom ceiling
Catherine
於 2025 年 8 月住了 1 晚
4/10 不太好
Marilyn
2025 年 8 月 7 日
不喜歡:住宿環境和硬體
I would stay again
Marilyn
於 2025 年 7 月住了 2 晚
6/10 一般般
Dawn,Nashville
情侶出遊
2025 年 8 月 7 日
Convenient to the airport. Rooms are a bit dated. Ours had a bad odor
Cookies at check in are delicious. Room was very quiet and the bed and pillows were comfortable.
Dawn
於 2025 年 8 月住了 1 晚
4/10 不太好
Nydirah
親子旅遊
2025 年 8 月 7 日
不喜歡:整潔度和設施服務
The rooms look older, wasn’t cleaned properly
Nydirah
於 2025 年 8 月住了 1 晚
2/10 很糟糕
Abbey
2025 年 8 月 7 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Made a reservation online, waited in line in the lobby to check in for 30 minutes. Given my key card to a room that was still dirty from previous guest. Asked for a new room, they said there weren’t any. Still waiting for a refund as I did not stay and they did not process it correctly when I asked at the desk
Abbey
於 2025 年 8 月住了 1 晚
6/10 一般般
EP
商務旅客, 團體旅遊
2025 年 8 月 7 日
喜歡:員工素質和設施服務
Parking wasn’t free but it was discounted for our group. Staff was very friendly
EP
於 2025 年 7 月住了 3 晚
4/10 不太好
Zuri
情侶出遊
2025 年 8 月 7 日
不喜歡:設施服務和住宿環境和硬體
Our door stopped working the first night that we arrived. We were told that only one of us could leave the room at a time until the door could be fixed the next day, which was less than ideal because we wanted to go out to eat with our friends and couldn’t do so.
The room did not appear to be properly cleaned when we arrived. The floor and the bed were dirty. We could not close the bathroom door without slamming it shut. The iron was broken and it took multiple trips to the front desk to have it replaced. We did not receive a new iron until 2 days later. The good thing I will say is that there was a very nice lady at the front desk who did her best to listen to my concerns and helped to accommodate us for our inconveniences.
There was a worker who keyed herself into our room shortly after we arrived (this was before the door stopped working) which was quite awkward. There was also a guy at the front desk who was quite rude when we wanted to leave the parking lot. We were told to press the Help button on the intercom whenever we wanted to leave, but there was always a slow response with being able to reach someone to let us out. When my husband did so the first time, he was able to hear someone at the front desk say that the group that we came with was going to drive them crazy.
Overall, my husband and I were not happy with our stay at this location. This was our first and last time staying here.
Zuri
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Anica,Houston
情侶出遊
2025 年 8 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The BEST bed in the hotel industry hands down! Pillows were immaculately comfortable. Very clean hotel and rooms, and those cookies are the best! Will book again for sure!
Anica
於 2025 年 8 月住了 1 晚
10/10 有夠讚
QITAO
2025 年 8 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very good.
QITAO
於 2025 年 8 月住了 2 晚
10/10 有夠讚
Mary
2025 年 8 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome
Mary
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Tyese
情侶出遊
2025 年 8 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Always a good experience.
Tyese
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Souleymane
團體旅遊
2025 年 8 月 4 日
喜歡:整潔度、設施服務和住宿環境和硬體
On my arrival no staff at the front desk, and why should a gest pay for parking? Whiles staying in the property
Souleymane
於 2025 年 8 月住了 1 晚
6/10 一般般
Becky,Irmo
團體旅遊
2025 年 8 月 4 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
The beds were comfortable m, the TV worked, and the bathroom had shampoo conditioner and body wash provided.
Desk staff were hard to work with, didn’t answer phone calls, the room didn’t have much lighting. Ice machines didn’t work, I was given a hard time about getting a new room key after mine quit working.
Not happy with a Hilton property.
Becky
於 2025 年 8 月住了 3 晚
10/10 有夠讚
Raheem
情侶出遊, 寵物同遊, 商務旅客, 團體旅遊, 家庭旅遊, 親子旅遊
2025 年 8 月 4 日
喜歡:設施服務
Great
Raheem
於 2025 年 8 月住了 2 晚
6/10 一般般
Eric
2025 年 8 月 3 日
喜歡:整潔度和設施服務
Nice property. Overpriced for parking and incidentals.
Eric
於 2025 年 8 月住了 2 晚
2/10 很糟糕
darryl
親子旅遊
2025 年 8 月 3 日
the room smelled so bad i almost passed out
darryl
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Darryl
2025 年 8 月 3 日
喜歡:整潔度、員工素質和住宿環境和硬體
Please add a small refrigerator and Microwave.
Darryl
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Nasir
情侶出遊
2025 年 8 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s a great choice for a hotel
Nasir
於 2025 年 8 月住了 1 晚
6/10 一般般
Larry
家庭旅遊
2025 年 8 月 3 日
喜歡:整潔度
不喜歡:員工素質
The best quality was proximity to the airport. Staff was incredibly disengaged and monotone during check-in. No refrigerator in room.
Larry
於 2025 年 8 月住了 1 晚
6/10 一般般
Parris
2025 年 8 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
Did not like that fact that you have to pay for parking and fast internet.
Parris
於 2025 年 8 月住了 1 晚
2/10 很糟糕
Swasiann
商務旅客
2025 年 8 月 2 日
不喜歡:住宿環境和硬體
Most of the rooms had mold. The shower did not work. I had to be moved around as well as others who attended a conference this past week. The AC was blowing hot air and the staff said there wasn’t anything they could do.There was also so many mosquitos. I also heard others say there was bedbugs in there room. IT WAS THE WORST EXPERIENCE ANYONE COULD EVER IMAGINE.