The staff was overall friendly. Our room was gross. We were on a higher floor with 2 queen beds. Both of the comforters were disgusting. Yellow mystery stains and brown stains on them but hidden so you didn't see it at first. When asking for 2 new comforters we were brought 2 blankets that were also stained. The bathroom ceiling had mold growing in various places, rust in the tub and door frame, the toilet seat wasn't attached to the toilet, and wall paper was peeling. There was zero water pressure. The room itself had an air conditioner that rattled loudly throughout the entire stay. Carpet was coming up in random spots around the room. There was no fridge or microwave in the room at all. We found dead bugs squished on walls throughout the entire hotel.
Parking for the hotel was just as frustrating. You had to get your ticket validated every time you left. The gates didn't work half the time and you had to wait for someone to be called to open it for you.
Over all I would never stay here again.
Diana
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Shirley
情侶出遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to Philadelphia Airport
Shirley
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Kathi
家庭旅遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was incredible! Very friendly and helpful!
Kathi
於 2025 年 7 月住了 1 晚
6/10 一般般
Nicole
2025 年 7 月 24 日
喜歡:整潔度
Average rooms. Older lobby. Restaurant and bar were closed in the afternoon when we arrived. Staff were friendly but unable to help with early check-in due to staffing shortages in housekeeping.
Nicole
於 2025 年 7 月住了 1 晚
4/10 不太好
Stephen
情侶出遊
2025 年 7 月 22 日
喜歡:員工素質和設施服務
不喜歡:住宿環境和硬體
We stayed for three nights. Check in was easy and staff was friendly and helpful. We were given cookies as a welcome gift and they were delicious and warm. The elevators seem very small and narrow. We got up to our room and the room was very spacious, however there was a slight musty odor in the room. The ac unit in the room was great but kind of noisy. The bed was extremely comfortable with clean sheets and memory foam pillows. The bathroom was a disaster. The bathroom door did not close and there was no ventilation or fan so it was very humid after taking a shower. The water pressure of the shower was very intense. The ceiling also looked like it was ready to collapse. Unfortunately the two room keys that we were given did not work each day that we were there and one time we were actually locked out of the room. We were told by front desk staff that someone would be up to fix the door. We ended up sitting in the hallway in front of our room for almost 30 minutes but the maintenance guy was extremely friendly and quick about getting us back in our room. Overall the staff were great, but we probably will not stay ever again.
Stephen
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Sydney
2025 年 7 月 21 日
不喜歡:整潔度、員工素質和住宿環境和硬體
The room was not clean, smelt horrible and poop from previous guest was unflushed in toilet.
Sydney
於 2025 年 7 月住了 1 晚
6/10 一般般
Patrick
情侶出遊
2025 年 7 月 21 日
不喜歡:設施服務
bathtub water control nob issue
Patrick
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Devon
2025 年 7 月 20 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
I had prepaid 3 nights a month in advance thru Expedia. Even after calling the property to state I would be a very late check in, my room was cancelled and no one told me it was cancelled on the hotels end. Expedia attempted to call them while I was there twice and the front desk lady hung up on them. I had no choice but to book the rooms thru them and pay, and I’d have to get with Expedia to contest. Staff was not forthcoming and one in particular was rude
Devon
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Chad
2025 年 7 月 20 日
喜歡:設施服務
不喜歡:住宿環境和硬體
This is by far the worst Hilton property I've ever stayed in. From the minute I walked through the door, this property haven't been updated in probably 20 years. So much so that you could see the paint starting to peel off of the ceiling and walls.
Once in the room it's still outdated, rust on the door ways, some sort of dried liquid splashed on the hanger closet that hadn't been washed off. Some form of dried liquid (not as much but still) splashed on the wall. The carpet is super faded and matted down.
Literally the only two positives of this stay at this property were the fact that there we no bugs at least that I noticed and the bed was pretty comfy.
But outside of that I literally considered asking for a refund because again... Never have I ever stayed at a Hilton property this bad.
Oh and no refrigerator nor microwave... For almost $225 a night and then on top of that $25 to park ... Ridiculous.
Chad
於 2025 年 7 月住了 1 晚
6/10 一般般
Julie
家庭旅遊
2025 年 7 月 20 日
喜歡:員工素質
The staff is really nice - I interacted with 4 staff members plus the shuttle driver and they were all exceptionally helpful, efficient and friendly!
However, the property is in need of a serious upgrade. We had 3 rooms on 3 floors and the rooms all felt damp. The carpet is worn and needs replacing - the carpets do not seem clean.
Julie
於 2025 年 7 月住了 1 晚
10/10 有夠讚
tafari
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed my stay.Room was very comfortable,clean,and up to date.Staff was very friendly and professional.A bit pricey for the room & parking, but otherwise an excellent experience.
tafari
於 2025 年 3 月住了 1 晚
6/10 一般般
Frank
2025 年 7 月 20 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Outdated
Frank
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Cindy
2025 年 7 月 19 日
喜歡:設施服務
Everything
Cindy
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Lateefah T.
家庭旅遊
2025 年 7 月 19 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
The property was beautiful in the entrance area. My room was not the best. The room had a damp musty smell. Eyeglasses were found on the floor beside the bed, which means it was not really cleaned properly. There was dust in every corner and black spots in the ceiling of the shower which appeared to be mold. I did take a picture. No mini refrigerator nor microwave. The carpet needs to be replaced because it's very old. For the price and cost to park, i was disappointed. Please do some repairs and inspect room 510. I will not be staying there again.
Lateefah T.
於 2025 年 7 月住了 1 晚
6/10 一般般
Anna
團體旅遊
2025 年 7 月 19 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Rooms are dated and need a lot of maintenance mold was visible on the walls
Anna
於 2025 年 7 月住了 1 晚
6/10 一般般
Brian
2025 年 7 月 19 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
For it to be a DoubleTree they are very short staffed, they offer room service but they never pick up the phone for you to even order it, they don't have a microwave or a fridge in the room which is beyond me
Brian
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Tran
2025 年 7 月 19 日
喜歡:整潔度
Clean
Tran
於 2025 年 7 月住了 1 晚
6/10 一般般
Brian
2025 年 7 月 19 日
喜歡:員工素質
不喜歡:整潔度
Been there several times has always been great. This time first room smelled like cat piss. Went down and they immediately exchanged rooms. Got second room had a musty smell but was not horrible. Went to take a shower and the middle piece shot out and broke. so i could not take a shower. Staff is and always been great
Brian
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Michael
2025 年 7 月 18 日
喜歡:整潔度和員工素質
Good airport hotel , a bit dated but clean and comfy rooms and reasonably priced. Regular hotel shuttle.
Michael
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Bruce,Bourne
2025 年 7 月 18 日
Excellent Stay, Awesome Breakfast, Best Staff and Friendly Service. Above and beyond.
Bruce
於 2025 年 7 月住了 1 晚
4/10 不太好
James
親子旅遊
2025 年 7 月 18 日
不喜歡:整潔度、設施服務和住宿環境和硬體
There is literally duct tape on the carpet holding it down. All up and down the hallway. The room was dirty and dusty.