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"Average tasting food. Entertainment was pretty bad."

"We booked a total of 4 suites to celebrate my bday but our request for suites closer to the beach were not considered. When checking in the check in clerk didn’t bother to even pretend that he was looking for options to our requests and told us right away that there was no availability, During our stay, we found out that the vacancy rate was over 20% and there was plenty of availability. The suites we got on the top level of the hotel had issues with lack of hot water and the hallways look unkept. We have been staying at this resort for over 20 years and never had this issue so it was an unpleasant surprise to be treated as if our requests were annoying and not important "

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"We loved our experience. We had a garden view and got to see the beach and pool every day."

"Overall I enjoyed my stay, but there were a couple things that affected my experience. At the Torote buffet, there were a couple times when my table seemed to be overlooked while dining alone. I wasn’t offered drinks or basic table setup unless I specifically asked, while nearby tables were being attended to normally. I’m not sure if it was intentional or just inconsistent service, but it did make me feel uncomfortable at times. My room was also located near the party/rave area, and the music at night was extremely loud, making it difficult to sleep. I’d recommend requesting a quieter room if you prefer a more relaxing stay."

"Property is tired and needs a major renovation. "

"This resort exceeded my expectations! The customer service was exceptional, the spa was phenomenal, and the resort has beautifully well-kept grounds. I definitely recommend this resort! "

"Excellent service, excellent food, gorgeous resort. Our wedding was at their gazebo many years ago, and it’s just as well-maintained, luxurious and welcoming as it was back then. Highly recommend for a relaxing getaway!"

"Pool was great I used the spa very good "