齊根哈爾斯出租度假屋

「When I arrived, I discovered that I couldn't flush the toilet. The flush button and its components were just laying on the washbasin, leaving a hole where the button should have been. The reception staff could not offer me another room. Later that night, I woke up and saw bedbugs in my bed. Although the reception was easily reachable by phone and WhatsApp, they were unable to offer an alternative at that time. I checked out the next morning and received a refund, which was handled quickly.」

「Prima en ruim appartement in een levendige buurt in Berlijn. Vanaf 4 hoog mooi uitzicht op de winkels, restaurantjes en barretjes. De ramen waren prima geluidsisolerend. Het appartement was nét gerenoveerd en schoon. Er is geen fysieke receptie, wat ik wel prettig vond. De communicatie met de receptie verliep online en was snel. In het keukentje waren voldoende spullen beschikbaar om iets eenvoudigs te bereiden. O ja! een gebruiksaanwijzing voor de combi-oven zou wel handig zijn. Het verschonen...

「They use AI to reply your question so the answer are quite ridiculous on hotel.com. they say they have washing machine but the AI when asked he said there are none and when I found the washing machine they don’t work.」

「Sehr gutes Konzept, Check in und out problemlos, Atmosphäre ein wenig steril」

「The common area (laundry, fitness etc) is under renovation but we’re not informed ahead of time. When I asked about the laundry location, I kept receiving the same instructions and code how to access when it’s not really available. We could have brought more clothes during the trip as we expected to be able to wash our clothes and not packed them dirty. Room cleaning is once a week which was our entire stay, sheets were not changed and room was not cleaned. They have to clean more...

「The living room is spacy as well as the kitchen. We like the kitchen the best.」