"The most amazing stay on the slopes !! Everything was perfect - baby amenities :), room, food, view, skiing !! We will be back for sure. ありがとうございまし!⛄️"
"The hotel staff worked diligently with Expedia to help process a one-night refund for me due to the severe weather conditions.
I truly appreciate the effort and coordination required to resolve this. Thank you for your excellent service.
"
"The staff and amenities were awesome. I booked it mainly for the onsen and it did not disappoint. They also had free washers for laundry. You had to pay to dry the clothes but 20 minutes for ¥100 was very affordable. I would definitely stay here again. "