Best Western West San Antonio hotels

"The pros- Check in was easy and fast and breakfast was good. The cons- room wasn’t as clean as I’d like it (restroom had hair in it, the walls had something splattered on them, lotion bottle that is glued to the wall was out of lotion). The room was 80 degrees when we first got there which took a few hours to cool down to 70. Something else is you get charged a $4.99 fee, per day, to park in there parking lot. "

"Great breakfast and staff. Very attentive to accommodate needs. Overall clean facility "

"I had a really great experience staying at this hotel. From the moment I arrived, the staff was welcoming, friendly, and quick to help with anything I needed. Check-in was smooth, and I appreciated how clean and well-maintained everything was."

"The breakfast was good There were enough spaces for packing. "

"The hotel location is great but the smell of the hotel and room are terrible, the front desk were rude not even give us a welcome phrase. I understand that they don’t change bed sheets or new towels but at lease go and straight the room. This is the first time that happens to me that they don’t do it. "

"The stay was like in an apartment. There was no blow dryer available. Kitchen was cute. Bring your own groceries and you may cook your own meal. Bathroom was ok. Nothing fancy. But the bed......was incredibly comfortable. I slept very well...until i heard noises from next door. Lol walls are thin. Was my first time to stay at Apt Suite. It wont be my first choice next time but possible second or third. "

"For a Hyatt, too many things in the room did not work. Hit and miss, some units are old or face a wall. The female front desk supervisor drags down Hyatt's reputation."

"The room seemed a little bit outdated. It was clean. The shower was not the best. When you went to turn the water on you had to put muscle in to turn it on."

"Property was really nice. Breakfast was excellent. Room was smaller than pictured. One of entry ways were block. They changed for parking even for guests?"