Room was hot!! Sauna hot as the a/c was off when you knew you had a family coming from over 5 hours away, there were roaches crawling on the walls and a pungent smell in the hallways of rotten something. When the issue is brought up to the front desk they dismiss it like it’s not a big deal. Horrible customer service. Would not recommend at all!
Luis
於 2025 年 7 月住了 2 晚
4/10 不太好
Gwendolyn
情侶出遊, 家庭旅遊, 親子旅遊
2025 年 7 月 13 日
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
The room we were given didn’t even have the tv on the wall. It wasn’t ready for guests. They moved us to the fourth floor where it smelled of paint, didn’t get Wi-Fi, and the entire floor had no AC and was 100 degrees. We sat in a room blasting the ac for over an hour to get cooled down. We then tried to pack up and leave and our car was literally full of ants. The entire property has so many ants if you stand anywhere they are crawling up your legs. The owner just said he wasn’t responsible because we had food in our car (we are traveling and had chips in the middle). We went over 1400 miles with no issues and didn’t bring ants. They have an infestation, want to save money on AC so leave an entire floor hot and told us they can’t be responsible for knowing which rooms to cool. Probably one of the worst places I have ever stayed, mostly because of the lack of care from staff to ensure a good property.
Gwendolyn
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Bella
家庭旅遊
2025 年 7 月 7 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Do not recommend there was blood on the mattress and Mattress cover
Bella
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Mariela
2025 年 7 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
Me gustó solo q la piscina tenía mucho cloro
Mariela
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Roslyn
2025 年 6 月 25 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Roaches in the room!!! Dust in the drawers. Unsafe roll-in shower. Poorly installed tile in the bathroom, safety hazard. I would not send anyone to this place. I would have moved, but I needed a roll-in shower, and a room like that was not available in that area. Hot tub was very dirty. However, they do have a VERY nice staff
Roslyn
於 2025 年 6 月住了 3 晚
4/10 不太好
annie
情侶出遊
2025 年 6 月 6 日
不喜歡:整潔度和設施服務
I didn't like how there was no cable TV services at all, the door tag was filty, the key cards kept deactivating on us and there was no proper lighting in the room.
annie
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Alma delia
商務旅客
2025 年 6 月 6 日
不喜歡:整潔度、設施服務和住宿環境和硬體
All rooms have a flea
Alma delia
於 2025 年 6 月住了 2 晚
6/10 一般般
Amelia
家庭旅遊
2025 年 5 月 28 日
喜歡:員工素質
We had a room with 2 queen beds one of them to the window side the frame is broken!!! The pool water was not clear I couldn't see the bottom of the pool. Hot tub wouldn't there either.
Amelia
於 2025 年 4 月住了 3 晚
6/10 一般般
Tracy
2025 年 5 月 25 日
Horrible FYI make sure to look throughly at your room before you bring everything from your vehicle to the room. Breakfast was ok just wish they had fresh fruit & not fruit where everyone can touch it & leave out for the rest of the guest 👎
Tracy
於 2025 年 5 月住了 2 晚
6/10 一般般
Daniel
家庭旅遊
2025 年 5 月 14 日
喜歡:員工素質和設施服務
It was ok,,, like the 2 separate bedrooms 3 queens bed room very affordable price for it very close to SeaWorld I going again
Daniel
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Rose
家庭旅遊
2025 年 5 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convienient
Rose
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Michelle
家庭旅遊
2025 年 5 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Have stayed here a couple of times. Easy to get to, restaurant within walking distance, indoor pool and hottub and good breakfast.
Michelle
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Arlet
親子旅遊
2025 年 4 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Las habitaciones son sencillas pero muy limpias y mucha tranquilidad en el hotel
Arlet
於 2025 年 4 月住了 2 晚
2/10 很糟糕
Natalia
家庭旅遊
2025 年 4 月 15 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
mold in shower
Mold in the shower. Television did not work. Gave a handicap room with 1 bed I booked suite with 2 beds. Refusing to give refund due to MOLD says it’s against hotel policy
Natalia
於 2025 年 4 月住了 2 晚
6/10 一般般
Irma
家庭旅遊
2025 年 4 月 13 日
不喜歡:整潔度和住宿環境和硬體
Al Hotel, le falta remodelacion, Camas baño, etc.
Irma
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Stephanie
家庭旅遊
2025 年 4 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Stephanie
於 2025 年 4 月住了 1 晚
6/10 一般般
真實旅客
家庭旅遊
2025 年 4 月 6 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Poor conditions
Shower head was broken & staff didn’t fix it.
Door key kept on not working properly.
真實旅客
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Arthur
2025 年 3 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Arthur
於 2025 年 2 月住了 1 晚
2/10 很糟糕
Lesly
親子旅遊
2025 年 3 月 23 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was at a perfect location from SeaWorld and has stores near by , looking at the reviews I shouldn’t listen to the negative ones . We stayed Friday - checked out Sunday . From start it was horrible , none of the sheets were cleaned all stained , dirty and dusty we called the front desk with no answer so I went downstairs to see if I could get another room , I was told no so I had to change all the bedsheets for all 2 beds and sofa bed plus all pillow cases . Then when using the bathroom the floors were disgusting and dirt all over and a roach on the tub . To top it off it smelled so bad like mariguana and there was very loud people . Both nights NO SLEEEEP !!! The front desk didn’t do anything to help with ANYTHING’ ! never again , and no refund because of their policy . Save yourself the trouble .
Lesly
於 2025 年 3 月住了 2 晚
8/10 不錯哦
DIANE
家庭旅遊
2025 年 3 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
DIANE
於 2025 年 3 月住了 3 晚
8/10 不錯哦
Selena
親子旅遊
2025 年 3 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything is within walking distance from the hotel.