Find hotels near Victoria Glacier, Banff from NT$3,767

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"The location was perfect. Room was good but we were not aware it was below ground level with no real view. The room was okay but felt claustrophobic because of this. When booked confirmation indicated complimentary bottle of wine on arrival and free room upgrade if possible. When I spoke with the gentleman at the front desk he said upgrade not possible at all but he would make up for it with a complimentary bottle of wine. I indicated that in our booking we already should have a bottle of wine. We did not get upgraded or ANY bottle of wine. We went in and out at various times of the day over our 5 days there and it never even seemed half full at any point. When I mentioned to the woman at check out, she said she was disappointed and agreed we should have been able to have an upgrade as there was availability for it…..well too late now. When I mentioned about the basement level room, she showed me a print out that indicated the room was below ground level saying she got it off Expedia, I came home and checked my exact booking details and it was NOT indicated below ground. We chose these accommodations for the views and did not see any while in the room. We did find the accommodations clean and decently supplied. "

"Everything was perfect!"

"Loved the clean room, comfortable with a great view, excellent work out equipment and hot tub was a hit"

"Pillows were not helpful for sleeping. The hot tub and sauna were valuable for recovery after skiing. Enjoyed our stay."

"Overall the rooms are fine and the staff was helpful. We found it noisy, perhaps due to our location right above the lobby. Breakfast was basic but fine."

"We love Buffalo Mountain Lodge for its peaceful location. The rooms are very comfortable and we love the fireplace. The Prow restaurant serves excellent food, the steak is delicious. "

"What a wonderful stay at this location....our first time in banff and i travelled by myself with my two kids. The front staff were exceptional...we had fkight delays abd checked katevat night they helped me to get "

"Good"