Find Hotel with a Concierge in Venice, CA

"horrible stay at air venice inn. PICTURES DO NOT MATCH IN PERSON. paid extra for “ ocean front “ and there was bird poop all over the window. couldn’t see ocean with all the bird poop. outlets didn’t work. TV didn’t work . room wasn’t clean. dirt on walls, floor and windows. bed was so uncomfortable. restaurant across the street was playing obnoxiously loud music. when i notified the front desk lady about the issues she just said “ okay ” , and did not want to help. would not recommend staying."

"Good points: - Close to the beach with playground for kids - some free things like bikes - I am not sure if I remember correctly the name, I believe he's name is Mario, but he is the only great guy with great customer service and he is in charge of Valet parking service, but helping with everything else, giving a great advices and mega friendly. - we had a room with the balcony and sea view and it is beautiful - amazing roof top Bad points: it considered to be 4 star hotel, but: - We were constantly waiting for front desk service to get service. Most of the times, he wasn't there, but if he was, he is kinda don't care, chill as south pole. In general looks understaffed - when we got into room, sofa bed was like someone was searching something there, so all the parts were messed up, not in the place. We called the guy who was checking how clean the rooms and he fixed that, checked everything with his UV light, it was clean, but still not nice experience and not up to 4 stars hotel - feel outdated, a lot of visible touch ups in the hallway - almost no good places to eat around, mostly junk food."