「Very Scottish decor’ for some reason.
Staff were over worked and doing multiple jobs as best as they could and as quickly as they good. Tending bar, taking orders, waiting on tables - just one person! They really struggled at breakfast with a coach party all coming down to eat at the same time and only two waitresses and one chef to handle everything. I could see how frustrated the staff and the customers were getting with the whole situation. The room was clean and tidy with good tea and...
「I was staying for one night and generally I can’t fault the hotel for its friendly staff, good food and the comfy bed. However I was in a single room, my choice, but the bathroom was far too small. Not sure what the other rooms are size wise, but don’t choose a single room. The TV on the wall was bigger!」
「We are returning to this stunning hotel for the 3rd time and love it here. Great service from staff they were able to give us a double room after we booked twin room available via hotels.com which was great.
The food is amazing, fish and chips is a definite go to, and 2nd night we had a 3 course meal closer to fine dining with famtastic quality.
Spa services were great we used both pool and steam room which work perfectly to feel fully relaxed. I have used the gym facilities in the past and...
「The internet connection is unstable. Other than that, it’s great place to stay. Friendly and competent staff. Clean room. Great bar. The hotel is within talking distance to the Lancaster train station (ca. 13-15 min) and local bus stops (ca. 5 min.)」
「Heather the manager was very friendly and welcoming.
We got our drinks at the bar and confirmed our stay and we had a lovely evening meal.
The room was spacious and comfortable with a shower and bath.It was very quiet.Breakfast in the morning was great and heather made us feel so at home.
Definitely would recommend a stay.」
「The room was clean and looked as if it had been recently renovated, comfy bed. Breakfast was freshly cooked to order and very nice. Staff are friendly and very attentive. The hotel is currently undergoing much needed external renovation works. The stair carpet badly needs renewed.」
「overall good. spacious and clean but somehow there is sewage smell nor sure where it comes from as the bathroom is very clean. otherwise it is good overall」
「The hotel building is beautiful and nice planed. Easy access from train station, less than 5 mins by walking. There's a super maket just right beside it. We had a good stay with it, it's a good hotel to consider when you visit the area.」
「Great location near motorway ,great for staying or stop over .The food was excellent both duo roast which was fantastic and the breakfast which was great for journey home .」
